STLtaxi Reviews

Waste of time/bad customer service

Regular taxi user

I have scheduled taxi rides with this app several times and although I had success at times there are times that my request gets dropped after having waited 10mins. It seems that taxi drivers are just looking to pick up anybody and not really looking for the people who actually scheduled the taxi. This app is useless.

Terrible Service

Tim Wooten

I don't know why they pushed uber out because they can't provide good service.

Unreliable

jhoughjr

This app promises a rich feature set, yet does not deliver. The biggest issue is orders being mysteriously cancelled without user interaction. The second issue is the gps. It seems to not report the proper address to the company despite it presenting the user with the correct address. Being able to see where the cab is is nice, once one is assigned. Overall it's flaws make it one of the worst user experiences in the App Store .

Convenient/Worth having

PreachMusic

Pros: Easy to use. Excellent features, time saver, very accurate at least where I go Cons: Drivers- most drivers play rude music and use foul language guess cuz they're contracted n don't care hence 3*. #but the app itself user friendly!

No show - no driver assigned for reservation

MO_Gringo

I made a reservation on Thursday evening for a pickup at 6AM on Friday. At 6:05, the driver still hadn't arrived. I checked the app, and it said that the driver was still not assigned. I then called the dispatch and was told that they were still looking for a driver. The dispatch operator also told me that it's not guaranteed that you will be picked at your scheduled time. I needed to catch a flight, so I drove myself. There are lots of taxi services to choose from in St. Louis. I will not use the STL Taxi app or Laclede Taxi service again.

Can’t even activate my account

amber300

I tried to activate my account to use the app but it won’t let me type in the activation code.

STLtaxi Reviews – Page 2