SRAM AXS Reviews – Page 3

2/5 rating based on 50 reviews. Read all reviews for SRAM AXS for iPhone.
SRAM AXS is free iOS app published by SRAM LLC

Fairly bad for what should be a simple app

ss999992220

This app is bad and needs work. It won’t let me include both the Reverb and Derailleur systems to my one bike profile. “Only one system per bike allowed“?!? That doesn’t make sense for a mtb that can have both a dropper and shifting system. Other problems include one shifter that doesn’t show the battery level in the app. It also has some system that failed linking to the app, but can’t be identified or deleted. Even when deleting and reinstalling the app. It shows up as a “0” item. I was able to turn on the multishift setting for the derailleur and check for the latest firmware. That’s it. I would love for all the components to show up in my (one) bike profile, for the battery levels to all be shown when connected, and some minor improvements overall to how component/status and settings can be managed/viewed. First two requests seem basic.


Enhanced mode becomes default

rsh hsr

It is nice to be able to control the drivetrain by the app, however, enhanced modes are forced on the drivetrain every time the app is used. Additionally, normal shifting is only available when enhanced is turned off rather than an election with the two enhanced modes.


Yuck

Bradley Maskell

SRAM Red eTap AXS works great. The app is super gross and doesn’t work reliably. Hire a native iOS dev with some experience. Kill the web views. Reconsider the design. iOS customers expect a lot more than this. Again... yuck.


Reverb update failed, now post is dead

Tonloc08

Got the app which said there was a firmware update. Did the update which never finished. Now the post won’t respond. Very irritating. Worked flawlessly prior to getting the app and updating.


HORRIFICALLY FLAWED

Br puzzle addict

I have to get pretty mad to leave a review, but this app has done it. You have no choice but to get it if you have the AXS system, but know that it IS DEEPLY FLAWED. I am hoping SRAM will see this and correct MAJOR issues. 1) I was in the middle of nowhere and had to microadjust the derailleur. I opened the app and it had signed me out of my account (why do you need a friggin account at all?!) There was no signal so I could not sign in. WHY AUTO-SIGN ANYONE AT ALL?!?!What if they’re actually riding in the wilderness like the derailleur was designed to do?! 2) when I got to signal and signed in, I had to add the components again just like when you first set up the system. WHY THE HECK would they do that?! 3) every time you click on the derailleur in the app it has to download firmware which takes shockingly long. Every.... single.....t....t....time... GET IT TOGETHER SRAM!! Splurge and hire a high school app developer who could solve these issues!!!


Latest update

janko13

I like the app, would be nice to integrate the web app deeper into the native app. The workout history is very fun to look at and learn from. The latest updated has some issue tho with login. I was being asked to log in multiple times and now can’t even do that. Looking forward to see this being fix soon!


Current update does not help 4/22/2021

iPaloAltan

The firmware update problem persists. Now it works with the 4/30/2021 update.


Love AXS. This app isn’t good.

QZAKY

Firmware is shown as up to date (2.17). Odd, been that way for a long time. Ah, but the AXS web app knows that I need an update and shows I need 2.7.3. From other comments here it seems this happens a lot. Simple functions should, I don’t know, work?


The Software is Awful

Jim384720999

It’s a shame because Shimano has always been known for terrible software on their Di2 shifters. Looks like SRAM has joined them with their own weak software. As of June 2021, I agree with the early reviewer that getting a wireless phone connection (usually when you need it most) with your wireless components it’s very difficult. You can see the derailer LED blinking that it’s trying to connect, but then an error is presented on the phone screen. The SRAM components cost too much (an understatement) for such constant software issues.


Setup but nothing more

Big Tuna 12

The app works when setting up your drivetrain but beyond that it forces you to a sram website. Why isn’t everything contained in the app? Any notification like low battery or ride info is on the website. Seems very half-baked.