SolarEdge Inverter SetApp Reviews – Page 2
3/5 rating based on 42 reviews. Read all reviews for SolarEdge Inverter SetApp for iPhone.
SolarEdge Inverter SetApp is free iOS app published by SolarEdge Technologies Ltd
Solar Edge is garbage
Solar/Electrical Tech
If I could give it a 0 out of 5 I would. App needs new firmware update all the time. It doesn’t load to 100%. Customers can’t get their solar commissioned. So you call support and the average wait time is 76 minutes. What are you supposed to tell the customer?!? Fix your garbage app and your garbage company
Changed for worst
juda k.
We install at least 15 SolarEdge inverters a week and I just hate to have to wait this long to commission. You just never know how long will take it, can be 10 minutes or can be 45-1hour. I really think in start change our designs to microinverters when we have multiple azimuth or start sending a bill to SolarEdge for such a waste of a tech time. Btw I’m a SolarEdge believer and I have in my house, but this new one, was just a bad design all along.
Why?
Sopha King
This is a terrible app/commissioning system with numerous technical difficulties that stem from connecting via an app rather than a display. The commissioning process on solar edge inverters has probably increased by about an hour for each inverter compared to the screened inverters. Why did you need to do this?
Garbage
Sneakyliljew
Worst app I think I’ve used In a long time. The 2 stars are just for the efficiency of the inverter. the app is horrifyingly slow and buggy. I wish they would fix this crap since I spend most of my day outside fighting with this stupid app getting burnt and you can’t get more than 5’ away and don’t attempt to multi task while you wait for the 6min update that actually takes 30 mins because it will disconnect and fail. TRASH
Truly Terrible
LukeSolarNYC
I’m a professional working in the solar industry in NYC, and the removal of LCD screens and introduction of this app system has caused me an unbelievable amount of unnecessary headaches and difficulties. Currently waiting for an inverter’s firmware to update - the screen has displayed “2 minutes remaining” for about 20 minutes now, and that’s just the tip of the iceberg. Huge battery drain, unresponsive, inaccurate, glitchy, and all-around one of the worst apps I’ve ever had the displeasure of being forced to use. This is the only app I’ve ever reviewed on the App Store, I really couldn’t help but voice my opinions on this. SolarEdge, please heed these reviews, your customer service was terrible enough as it was without the added trouble having to help people troubleshoot the app itself. Ridiculous.
TRASH
Chrisd269
This app and system of doing this on my phone is complete unadulterated TRASH. Bring back the buttons on the inverter. That worked 99.9% of the time. My phone didn’t have to overheat in the Arizona sun. My favorite part of all this is the 6 minute countdown that last 30 minutes and the entire time my phone has to be awake and close enough so that I don’t lose signal. I can’t deviate from the app with the sun blasting. Summers are such a drag, more like any day that’s above 90 degrees. . . Let’s use some common sense here people.
Trash
pavidion
Would give zero stars if possible. Buggy, laggy, sometimes it won’t work at all. A true extension of the efficiency of the company as a whole.
OM*G...It's ok, but update is slow.
J from Baltimore
Look, I understand FW takes a while to load. I just wish "6 minutes" did not equate to 20 minutes every single time without fail. It would also be nice to hold the session while multitasking. My phone is being held hostage for 20 minutes for FW update. Also, seems to require a cell signal for FW not included in the app refreshes. I know it's 2020, but I'd like to think that in a cell-free place like, say, Vermont, I could do the install without service. Update 9/2020: Noticing lately that initiating pairing, then hitting "disconnect" seems to result in unsuccessful pairing when I come back, re-connect and check status. If I sit with the inverter, however, a "successfully paired" message comes up. It's as though I'm required to hit "ok" on this message in order for the optimizers to check in and inverter to start up. Absurd. We're stuck with SolarEdge on these aging systems and forced to use increasingly cheezier replacement equipment.
No support
(•̪●)=/̵/’̿̿ ̿ ̿ ̿ ̿
App always has to update FW upon opening but FW update always fails. To get support you have to call in and that takes a few hours, not exaggerating. If you are ever unlucky enough to have to use this app for work I feel for you. It’s going to be a long day for you. Zero star rating.