Social Studio

Social Studio puts Salesforce’s enterprise-grade social media management capabilities at your fingertips. Plan and create compelling content campaigns from Publish. Foster and moderate community conversation from Engage. Use Analyze to access your Listening dashboards. And with Quick Search, quickly see what’s happening across the social web. The Social Studio Mobile App is completely cloud-synced, so anything you do on your phone will be reflected everywhere you use Social Studio (and vice versa).

Category	Price	Seller	Device
Social Networking	Free	salesforce.com	iPhone, iPad, iPod

Publish
• Create, schedule, and manage content for Twitter, Facebook, LinkedIn, YouTube and Google+.
• Measure the effectiveness of your posts.
• Approve content before it is scheduled.

Engage
• Respond to posts and engage with your communities on Twitter, Facebook, and LinkedIn.
• Monitor what’s happening on Forums, Blogs, News sites, and more.
• Reply, Retweet, Like, Favorite, Comment, Quote (etc.) to your heart’s content.
• Collaborate efficiently with your community management team.
• Flag, tag, categorize and organize content as it comes in.

Analyze/Listen
• Broad listening support for many millions of sources.
• Access Broad Listening dashboard from your phone.
• See what’s happening on your owned social properties.
• Easily share key insights with a tap.
• Get instant search results for any keyword(s) with Quick Search.

Reviews

Useless App
Amirah Usanga

I only use this app because my job requires it. Social Studio is useless. It doesn’t let you upload videos at the same size that Facebook and Instagram accepts. The app has other glitches like not being able to tag people/pages. When we I post multiple photos on Facebook it duplicates the caption for every photo. These issues have been around for year. Get it together.

No push notifications for social comments
Social Media Maven

What sort of app for social monitoring doesn’t allow push notifications?! Social Studio and the app have a LONG way to go to be on par with the competition.

NEW GLITCH - Amazing App
makeAsplash1

Just recently when trying to schedule out posts on the mobile app, the dates and times do not appear. When you click “Schedule” the scroll bar does not show any dates, hours, or minute options past the current time. You can scroll and schedule on out anyway, however it’s invisible so you have no clue what day/time your selecting. Other than this, the app is fantastic!

Action multiple posts
marksocal

I can’t find a way to select multiple similar posts to apply a macro and it is not practical for me to apply macros to multiple posts individually. If there is a way to select multiple posts to action together, I couldn’t find it.

Unreliable and inconsistent
Nate 1993

Several members of my team use Social Studio for monitoring our business pages. Unfortunately, many times when one person takes action (such as hiding comments), the next persons dashboard does not indicate that this action was taken (a hidden post still appears). Overall the app is a bit clunky and not easy to use. The desktop version works well—the app, not so much.