Singpass

Category	Price	Seller	Device
Productivity	Free	Government Technology Agency	iPhone, iPad, iPod

KEY FEATURES

- View your data from government sources in one place

With the new MyInfo Profile feature, customize the data you want to see. Choose from your passport expiry date, CPF account information, HDB property, and more.

- Say goodbye to long passwords

You don’t have to enter your SingPass ID or password anymore. With QR Login. simply scan or tap the QR code to launch the app, verify and you’re in! You can also launch commonly-used digital services directly from the app with our Login Shortcut feature.

- Transact securely on-the-go

Going for a holiday or staying overseas? Enjoy greater mobility when you use the new SingPass Mobile app. No more waiting for SMS OTP, or carrying a token around!

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SET UP IN 3 EASY STEPS

To set up, all you need is a smartphone, an internet connection, and a registered SingPass account.

- Step 1: Install SingPass Mobile by clicking the button above.

- Step 2: Complete a one-time set up.

- Step 3: You’re all set. Log in to government digital services using your fingerprint or 6-digit passcode – it’s that simple!

FEEDBACK

We want to hear from you! For feedback, questions or concerns, please email us [email protected].

Note: SingPass Mobile can only be installed on one device at a time.

This application is brought to you by the Government Technology Agency of Singapore.

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RECOMMENDED REQUIREMENTS

For an optimised user experience, do keep your device updated minimally with iOS version 11.0 and above.

COMMON ISSUES

Directed to singpassmobile.sg when tapping on the QR code during login?

This is due to a delay by iOS at times in retrieving the required configuration file (Apple-App-Site-Association, or AASA in short), which is necessary for QR code tapping (Universal Links) to work.

Here are some workarounds that worked well with other users experiencing the same issue:
- Try again later. Most users reported that iOS managed to retrieve the necessary configuration after some time
- Restart the phone once (or twice), and wait for a couple minutes for iOS to initialise the Universal Links for SingPass Mobile (as well as all the other affected apps)
- Uninstall SingPass Mobile from your device, then download the app again from the official App Store

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Having trouble setting up the app?

When activating SingPass Mobile, do ensure that the following settings are turned on for your iPhone:
- iOS Settings -> General -> Background App Refresh -> SingPass Mobile is turned on

This issue may also happen due to a number of reasons as reported by other users, including account issues, time zone settings, Wi-Fi/Cellular, or after switching to another phone etc.

Some of our users were able to activate successfully by toggling the following:
- switching between 4G / Wi-Fi
- setting the ‘Set Automatically’ to ‘On’ for Time Zone (iOS Settings -> General -> Date & Time)