ScreenLogic Config Reviews

Worthless

Florida frustration

I've been getting 50 spurious emails a day from the system and the app won't let me change my email setting. Its clear this is a pool company trying to add technology without understanding how to really do it. I've had nothing but problems with my very expensive automation system. Nearly every component has been replaced. Thankfully, its been under warranty until now. As soon as i have to replace on my own, I'm going with someone else.

Beware

icngacsn

Does not offer the range of settings the Mac app did, and worse, crashes after about 5-10 seconds. Unstable on iPhone 11 Pro or Pro Max running iOS 13.3.1. Totally unusable which is really frustrating since Mac OS is also no longer supported. Pentair are clearly walking away from supporting Apple devices which is a shame for people like me that spent thousands on Pentair automation and use Apple products - beware.

Never works

Mister Tomorrow

I’ve been installing Pentair PSL4 for years, and this app never works! I always have to end up programming the system manually. It’s a piece of trash!!! It’s always claim the username doesn’t exist

ScreenLogic logic config needs a fix for remote connection

k&r pool

I tried on 3 separate devices to log into a clients system remotely to no avail. Spent 45 minutes on phone with tech from Pentair still no connection remotely. Local works great. ScreenLogic connect works great both local and remote. Config doesn’t recall previous connections either. Frustrating to not have this feature to diag issues without having to be onsite. Especially since that is supposed to be the reason for remote connection

SL Config stopped working

timothycope76

SL config stopped working. Have tried numerous customers, numerous times, and I cannot utilize the app. It doesn’t work locally or remotely. SL Connect working well. Sadly, this means either more expense for customer call out or for our company in waiving trip/labor charges to make a trip. Been going on for months now. Would had been very useful to have during the quarantine! Pentair, fix the app and I’ll change rating to 5 star - like it used to be! Running IOS 13.4.1

Waste

Flasinglefin

Waste of money wouldn't pay extra. Doesn’t stay connected at all. Have to constantly re boot everything to keep the connection. Nothing else in hone has problems.

App is broken and years outdated

fxstein

This app is a mess. Remote connection is broken on all current gen iOS devices. In one case it messed up the config of an entire system on writing new changes. Better not to use on any live pentagram system.

Bad company bad app

New Wave Music

Everything I own of Pentair breaks within a year and is never covered under warranty. They treat their customers very badly.

Clunky navigation, bugs

BSR349

Temp calibration doesn’t save settings, navigation flickers and looks terrible, not intuitive. Looks like this app was developed in the 1990’s. Pentair’s management and product teams are asleep at the wheel - wake up people, this is 2021 and your clunky app is embarrassing!

ScreenLogic Config Reviews – Page 3