SanDisk iXpand™ Base Reviews

Good product difficult interface

rattlhed

I like the product. Backs up my pictures and videos very quickly. However the navigation of the software is cumbersome. When I select a picture from the thumbnail views to see it larger, I can't figure out how to get back to the thumbnail views without killing the app and restarting. Very frustrating. Beyond that is decent.

Good idea, buggy

psyclopps

Seems like a great idea. Works overall but crashes constantly. Fix and I will increase stars.

Only backs up contacts photos and videos

beigebeige

Warning. Does not back up all of the data on your phone like a normal iTunes backup. Only backs up contacts photos and videos. Does not back up your notes voice memos mail, files or other app data stored on your phone.

Does not work with new iPhone 8 Plus. Backup looses connection continuously on 6s plus

Applovelover

The ixpand base can not establish a connection with the iPhone 8 Plus. Called tech support & they could not solve the problem. When it was original connected to iPhone 6s Plus the original backup took 10 hours and the connection was continuously lost during the backup and the backup had to be restarted. It would have been good it scan disk did more testing on this product before selling and marketing a product with so many problems.

Scandisk problem

ChrisHollyKellenandLiam

The idea is great, but every time I try to use the device it says that it is not connected. I went through all the troubleshooting guidelines and still not able to connect. If I let the app sit open and wait for the recommended thirty seconds the app closes about 2/3 of the time. Again I thought that the idea of connecting my phone at night to charge and download my photos was a grand idea and if I could get it to work I would be happy. Alas, I am resigned to adding them via computer.

Help!

BikinGail

I can’t get it to work, even after troubleshooting recommendations.

Crap

GeorgeBain

I can’t even get in the app to try it. Every time I attempt it just crashes and closes. Please fix.

Garbage. Throw away the product & delete the app.

RJack7

Awful. Just throw it away, in the outside trash can. Trust me, you don’t even want this thing in your house. It worked - barely worked - one (1) time. After the first time that I used it, it won’t connect to the app and now the app just crashes upon opening. Don’t waste your time with their elementary “troubleshooting” section. The suggestions are things you probably already did before even opening the troubleshooting section: ex, “force quit the app.” Oh really? Thanks! I hadn’t thought of trying that! (Spoiler Alert: They don’t work anyway.) You’d think a company that centers a large part of its product line around storage and back up could get something like this correct. They don’t. Don’t feel bad if you wasted your money on this product, you’re not alone. I just hope to save you some time in trying to get it to work. The only time you should commit to this pathetic piece of garbage is the amount of time it takes you to walk to the trash can and drop it in. Good work on the worthless product.

Does what it say it is going to do

5836

I bought the 256 gigabyte. It works well. It will only copy photos, contacts, and videos. It would be more useful if copied more. Backups are slow.

kd20350

Same thing others are saying. Worked the first time.... Backed up. Card was full I guess. Got a new card, and now it keeps telling me it is not connected. I think sand disc put this product out without testing it properly. We should all get our money back. Can’t use it!!!!