San Francisco Chronicle Reviews

No horoscopes

Fraxinella

No horoscopes, no crosswords and no search. This app is a very poor reflection of the San Francisco Chronicle. You can do better. You should do better.

Constantly required to enter subscription details

Sammy Assad

Every time I want to read a story on my phone, I get asked to link my print subscription. Every. Time. Technical assistance at SF Chron amounts to no more than apologies.

Can’t sign in = worthless

Señor Católico

So stupid, fix the sign in! The app is worthless if subscribers can’t sign in.

Hate the new update. No search feature and the crossword puzzles are gone. What were you thinking? Just checked latest update... Still a mess. And just checked the latest update. No improvement and no way to contact The Chron to tell them.

Constant problems with access

cagarela

Whenever I try to read the Chronicle I get a message saying that I have read my last free article for the month even though I am a digital subscriber. If I tap the sign in button it tells me that I am already signed in-or allows me to sign in. In that case I may be able to read one article before I get another message saying that I have read my last free article- and round and round. Quitting this app and my subscription.

Getting better!

glev1

But after using Version 3 I have two issues. Landscape mode on an iPhone 8 or later is unusable. I have complained to customer support for two months with no impact. Also I sure wish it would rerun me to where I was reading if I leave the app. Version 3 - Finally!!! Now it seems like a professionally created app. More to come as I use this much improved version. Version 2.3.10 - more reliable now. Fixed music problem. Not a fan of the interface feel but it is working. Continue my wish for larger fonts like almost ALL other news apps. Version 2.3.8 - still crashes daily. If you are listening to music while reading your paper, it will repeatedly stop your music from playing. Navigation with the swipe left and right makes scrolling through an article challenging. Still wish for a larger font. Version 2.2.5 - really pretty much the same. I have written to the support team and they say they are working in it. But this app has really not improved much in the past year. Layout and image placement has improved. But load times and crashes have not. And the app is often unresponsive when you return to it from another app. This app is still inconsistent and crashes daily. While there is some control over font size - still too small for my eyes. The layout is inconsistent and images sometimes do not show up. It seems their support team is as frustrated with their developers as the users are. I truly want to support the chronicle with my subscription but the app really has to work better. Previous - This is how I get my Chronicle every day. The articles are all there and they have fixed many interface issues. But they also introduced a new one - if you get an error due to spotty Internet coverage, the only recourse is to relaunch the app, even when there is Internet access. 1. Slow and annoying reloads when switching apps. If you leave the app and come back, you will get back to where you left off, but only after a tedious reload. FIXED 2. Also slow to switch between articles and even turn pages. The page turn slides the entire interface across the screen just to get to the next page. Most apps I used for reading are much faster than this one. IMPROVED 3. Part of the reason I read the paper digitally is to be able to follow links in articles. Most links are just listed as text so you cannot click on them. Nor can you even copy the text to put in a browser. Major flaw! IMPROVED 4. Seems to take forever to download a new edition (on very fast wifi). Often get message to quit the app as new edition has just been downloaded - annoying. And don't even try to download to read offline. Takes forever. FIXED - but they still have a poor updating process.

Like seeing the same articles for multiple days? You’ll like this app.

Shredded Thumb

Very underwhelming. You’ll see the same article repeated in different sections and it will also appear for multiple days. What kind of “daily” newspaper is that? I much prefer the e-edition of the Chron’s cross town rival the San Jose Mercury News. Maybe I’m old fashioned, but I like being able to see an entire digital image of each page and then select any article I wish to read. As a sports fan, I think the Chron’s long time sports columnists are tops. Too bad there isn’t a better platform on which they can publish.

Does not connect to my subscription

Panlyon

App is not working. I’m logged in and the app throws up pay walls even though I pay for a subscription. Please fix!

No Way To Search

Bubba from SF

This app has not improved over the years. Now, I cannot find a way to search for information within the app.

San Francisco Chronicle Reviews – Page 3