Safelog Pilot Logbook Reviews

A little pricey, printing missing approach details

SDLuis

I downloaded the app and set the demo account successfully. I am currently using logtenpro and thinking about dumping them since their ipad reports are limited and don't print the approaches and the FAA examiner did not accept them. They promised a fix over a month ago but they want me to pay full price for the mac version that claims reports can be customized. I am trying Safelog and although the log shows the airport/type of approach (RNAV, GPS, VOR,ILS) in the comment column and ability to customize the columns, so far the report prints the airports but not the type of approach. Their app is free, however it is slow when creating the reports and require a yearly fee for using their servers to synch data across platforms, a little pricey considering that many clouds provide 5Gb of space free. Tough decision: pay one time $99 logten for mac to try their custom report or three years of safelog subscription if I find how to print the approach types.

Crashing, please fix!

Jimmyr1105

Just purchased this app and every third flight I enter the app seems to crash. This is proving to be a very frustrating purchase! I have a brand new iPad mini w/retina running iOS 8, please help!

One word AWESOME!!!!

Pepino20

This thing does it all. Recommend this app to another pilot and he still gives me thanks after 2 years of him using it. That's all that needs to be said.

Read before buying.

FlyboyRaph

Awful company and awful app. This app is prone to crashing right after reboot and I was forced to just use my desktop to log my hours. If it does crash no amount of delete and reinstall could fix it. Believe me I tried. Dauntless can't be called and have no tech support except for an email address that will take them weeks to respond to. At the end of your subscription they'll send you emails threatening to delete your account unless you give them $44.00 to renew for another year. I've never run into any company that treats their customers like crap as much as dauntless does.

AWFUL company and rude tech support

thepilotbrad

I'll let my conversations with tech support speak for themselves! I'll be going back to Logbook Pro! THEY CANT EVEN SPELL CORRECTLY EITHER A helpdesk issue that you submitted has been responded to as follows: Apologies - my previous analysis was incorrect. the issue is wiht your flight sin EC 135 P2 N which you have not indicated single or multi for. there was no magic in waht i dd for you. i simply started at your logbook on page 1 and looked page by page until there was a discrepancy at the bottom. when there was, i read up to find the source of this. thanks and have a great evening [--- UPDATED: 12/28/2014 6:17:03 PM ---] "I would hope you are familiar with your logbook system!" we''re not fans of sarcasm nor of your constant virtual yelling with !s and insulting questions. i took time out of my sunday to help you and you act,well rudely, to put it midldly. im also surprised how you didn''t appear to do even a tiny bit of investigation on your own to solve this problem. your flight of 14.Jul.17 shows the issue. you have AS50B FSIFTDAS350 listed as a helicopter but havent given it a single of multi-engine characteristic. have a great evening. Steve CFI [--- UPDATED: 12/28/2014 6:00:26 PM ---] As it takes us an extraordinarily long time to look into such issues and because nearly all such reports are caused by user error, we ask that you provide a VERY VERY VERY VERY specific set of steps that we can use to try to understand and duplicate your problem. Please avoid generic terms such as ''any.'' Please give us a very concrete example that we can see in your logbook so that our team can look into it. Thanks Steve CFI Your Original Question / Comment was: Okay let''s see if this is specific enough for you if not please let me know! I would hope you are familiar with your logbook system! I entered times in the log those time consisted or contained times of Single and Multi Engine helicopters which are the only two times of helicopters that exists! Ones with one engine or two engine! The SE helicopter time plus the ME helicopter time should equal total Helicopter time correct? Why doesn''t it? [--- UPDATED: 12/28/2014 4:16:14 PM ---] i removed my carryover times from the legacy part and placed them in categories. I have looked through my logs multiple times and everything seems to be correct but when i add SE Helicopter and Multi Engine Helicopter times the amount does not equal my total aircraft time. Additionally my total time does not match when I add up the other categories. Thank you again for contacting the helpdesk. Dauntless Support

Unreal customer service

FlyJas

Just wanted to throw a one-star in there for Dauntless’s baffling customer service strategy. I’ve communicated with them on multiple occasions in the past and the rude, sarcastic responses leave you wondering. This company must spend quite a bit on fake positive AppStore reviews, because I can’t imagine any real customer has has had a good customer service experience. Always looking out for “Steve” at GA events, but have yet to meet the man in person.

Do not update

Skysailer

I've been a safelog user for over 4 years and while the mobile user-interface was always somewhat clunky it at least worked. The current update adds more steps to quickly logging flights, the app crashes every couple of minutes and it's completely unresponsive at times... I'm moving on to the competition. Do not update!

Super expensive, poor and unprofessional staff

GUZMANE

Don't waste your hard earned money on this super expensive app. You're better off just using a free excel spreadsheet. The so called James (RC plane pilot, Desk Pilot) is the most overbearing disrespectful bully customer service person I've seen in my life. I guess he is his own boss and does not care to help the paying customer and instead just bullies them. Don't waste your money. This one man company is not deserving of it.

Great but new version is buggy

Sleepyboyd

I've used this app for over 4 years and its worked great. I really like the products dauntless software has produced and they have helped me from my Instrument, Commercial, ATP, and now CFI. The logbook keeps a great record of my flights, and prints a smart looking logbook. The new version crashes when I try to filter my logbook though. Its only slightly annoying now, but they need an update to fix the crashes.

Fantastic! Meets and exceeds all my needs

Rdcook89

I’ve used the software for about 5 years now. I love being able to track my flights and all the reports generated are excellent. I am a civilian aviator but just switched over to military flying and SafeLog is able to accomodate both types of flying. Highly customizable and great features and updates. Customer for life!

Safelog Pilot Logbook Reviews – Page 3