Red Canoe Credit Union Reviews

Got it working

MacBandit

I was able to get Touch ID working my again. I had to delete the app restart my phone and reinstall. Then when I logged in and reregistered it gave me the option to turn on Touch ID. Weirdly before I did the delete and reinstall it had the login name on one page then went to a different page with the password and even though I had deregistered my device it never gave me the option to register it again. On another note, how come we don’t have Apple Pay yet? It’s almost 2018.

Not user friendly

azcinch

I recently got an auto loan through RCFCU and I pay 99.9% of my bills online. Whenever I tried to set up my bill pay through this app, I’ve had nothing but problems. So very disappointed in this app. Well I guess it’s time to waste my time and gas to drive 20 miles to the branch to make my monthly payment. Ugh!!!!

Inaccurate Balances

Trinah305

Every Sunday my account balances jump to a ridiculous balance. And all transactions are not visible in app. Balances are all over the place. Very in accurate.

New UI Redesign long overdue.

Overlyawesome

Used to love this app, back when i had an iPhone 6. But now sporting the iPhone X, the UX looks extremely outdated and almost unusable. No Face-ID support either. Sadly no improvements have been made in over a year. Hopefully the developer/s or tech team reading these reviews care about their mobile user base and update soon. Im even willing to pay for the app if need be.

This app is the worst banking app out there

BigPapa52

This app is the worst. It’s like only one person developed this and they work out of his/her parents basement circa 2008. It’s slow, doesn’t have a lot of the modern functions (the ones it does have seldom work), only allows some types of transfers due to it being outdated, it crashes/freezes often, and most banking functions take forever to verify. Very few updates, or consideration for customer complaints and urged updates. You can’t even transfer to another Red Canoe member using the app... smh. I’m a hobbiest web developer and programmer and I’m pretty sure I could build a better working, more modern app than this. If I were Red Canoe’s administration I’d contract new developers, cause this is just sad. I have 5 or 6 banking apps, this by far is the worst made and functioning.

Not good!

Lontime member

This latest app update is terrible!! It rarely works! Ever since this latest update it is rarely functional. I have deleted and reloaded it multiple times. It will work a couple times then cease working. We depend on the app because we live in the Midwest now and have limited branches. Come on Red Canoe! Get it right. I have called and asked your service center and they have even tried their own app and it doesn’t work for them either!! Wow. Very disappointing!

Sloooow

Kennyg9999

After the last up date it is loading the quick balance so slow it is unusable needs to fixed now

Poor layout and slow moving

nowaynot interested

The slowness of this app is frustrating. It’s also as bad as their website. It doesn’t show current transactions. You can make a payment and be current but it still shows you payment as being due. They need to work on their tech group or give them a better budget. Switched my checking to Chase because of this.

Fast and easy

TheWalrus66

Not sure why all the negative reviews as it has always Worked flawlessly for me. Love the quick balance feature! Works with new face Recognition which makes it even easier.

You need a new app developer.

Victor_Figueroa_

This app is the slow, lacks a lot of features worst banking app I’ve ever used. It’s so outdated, doesn’t support Apple Pay. This is just too say the least. Please get a better tech team Red Canoe.

Red Canoe Credit Union Reviews – Page 2