Real Simple Magazine Reviews

Can’t restore issues

IJJL

I’ve been a subscriber for many, many years and can no longer restore issues via this app. Please fix this.

I’ve been a subscriber for years and just re-subscribed in December. No January issue? Contacted the publisher, contacted this app to learn that they have decided to do combined issues for this year. Requested a refund for the missing issues and was refused. Will dispute the charge on my credit card I have a receipt for 12 issues. Do not subscribe unless you want to throw your money into the trashcan.

Still having trouble with iPad mini app

cajuncocoa

All of the issues available to me will not show up on my iPad Mini5. I’ve completed all the troubleshooting steps: syncing, restoring purchases, deleting and redownloading the app, turning the iPad off and back on ...nothing works. Can someone help?

Disappointing app

LPDeNeri

The app will not recognize print subscription account number, so my current subscription are not available in my library and so in available to view or download. This seems to be an issue with most review and is bringing down the apps ratings. It is so frustrating. I doubt that I’ll renew my subscription if the app bugs aren’t fixed.

Terrible Upgrade

NorCalReader 2019

Like others, I had access to my print + digital subscription to RS as well as other magazines (Fortune, etc.) until a month or so ago, when the app was upgraded. Now I have no access to any of the editions of any of the magazines and apparently have to jump through hoops to get it rectified. Terrible upgrade. Terrible customer service. After many years of being a subscriber to many of your magazines, I am, for the first time, reconsidering renewing my subscriptions. Very disappointed.

BEWARE!

JJupset

Only update app if you want to lose access to all issues. February 2019 issue prompted update with message. Zinio registration required but RS app doesn’t recognize email address or subscription number. No help from Zinio or RS customer service. Told to wait 48 hours for system to reset..now more than 96 hours and still no magazines in library.

January 14th app update issues

Havenrock

Do not download and install today's (January 14, 2019) update. I updated this app, when notified and forced to update it. The app no longer recognizes my user account email. I talked to tech support through Real Simple. A password reset did not work. Apparently, other users are experiencing the same issue: "User does not exist." They are working on it, supposedly fixing it this week.

Updated App Problem

Christee0903

I am having the same issue as others. I have reached out to RS customer service. They instructed me 2 different times to delete and reinstall even after I told them it didn’t work the 2 times I did before even contacting them. They then informed me that they changed my password and were able to see all my issues. When I signed in with the new password and waited for the app to update as instructed- still no issues. The purchase button never changed to a download button. This was 2 days ago. Very frustrated.

Horrible Update!

sgrain

I just updated my Real Simple app and lost all my digital issues. I can’t access my new or old magazines. I had other magazines on ZINIO with no problems I don’t know what’s happening with RS magazine.