Polaris® Reviews

Latest update

J337

The app won’t open on my iPhone 6s. Just a white screen. Worked prior to it just fine.

Doesn’t open

Wobegone06

The app does not open. I only get a white screen. Crashes if it does open. Luckily I have the older Polaris app.

I just deleted my old Ride Command, reinstalled and it’s working great again so back to 5 stars. Ignore the rest of this review. Thanks Polaris, great app!!! I loved Riders as it looked just like the sled gps in landscape mode. Ride Command was great on my 6 and since updating it shows the splash screen and freezes. 128GB iPhone 6Plus with more then half the memory open. Always update to the latest IOS immediately. Even though it quit for now, I will still give it a 4 because it was great when it worked. And Polaris gets extra credit, you can’t complain too much when it’s a gift.

Dead app

HID1955

No longer works on my IPad, or IPhone at all. Uninstalled and reinstalled, work again. Thanks tech support...

Worked great before update

Btktwood

I should have listened to my gut and not updated the app. Now it won’t open. Update: developer helped to resolve the problem now the app works great again! Thanks so much.

Good idea, but...(MC)

Eric the Host

This app is suggested (advertised) in the owners manual for my ‘18 Springfield Darkhorse, but only has modes designed for snow and sand. Update for on-road use?

Stability

User48223

5.2.x on iOS 11.2.2. The basics of a great App are included and has some very nice features. When the App is running the user interface is not really intuitive but at least it’s not complicated. The major issue is stability. During a ride the App can just quit. If you happen to notice then the App can be restarted and recording starts again. If your eyes are on the trail and you don’t notice then the App simply draws a straight line from last recorded position to the position when the App restarts. This could be most or all of the ride!! This is an old issue. The software must be more stable on the in dash device. I’m thinking that Polaris is not supporting mobile devices very well by choice so more people will purchase the expensive in dash device!!!

Major Trails Missing

Watersports nut

I love this app except for one major flaw - many major trail sections are simply not showing on the map. I am specifically referring to the U.P. of Michigan. The trails west and south of Grand Marais towards Munising show dead ends that are inaccurate, the trails south and west of Munising show dead ends that don't connect properly and many of the trails around Marquette show dead ends that aren't accurate. These are MAJOR trails that are missing - like much of the major east/west Trail 8 corridor. I don't understand why some of the most obscure trails show on these maps but some of the most major trails do not. Makes it very difficult to rely on this tool to navigate whereas if the trails were fixed it would be simply awesome.

maps not displaying, can’t get support

D7200user

maps not displaying, can’t get support at all. Nothing left to do at this point. Working on all my friends phones though!!! Grr!!! It installs but I cant get maps to display. Satellite map shows up but it is so useless not sure what the point of that is. I cannot see routes or trails or anything. So disappointed this isn’t working because it works great on all of my friends phones!!! I managed to get to a Polaris support page but it is not allowing me to fill out anything else at all, so disappointing!!! I tried updating iOS and reinstalling the app to no avail.

Nonfunctional

DannySummerfest

Just a blank white screen. Never opens. Tried restarting app and phone with no luck. While the “old” Polaris “Ride” app was lacking, at least it opened and you could find a trail.

Polaris® Reviews – Page 12