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Paychex Benefit Account

The PBA Mobile App is available for all Paychex Benefit Account subscribers. To access the app for the first time, follow these steps to obtain the unique mobile user name/password combination, which is stored for you within your online account:
Category Price Seller Device
Health & Fitness Free Paychex Inc. iPhone, iPad, iPod

1. Log on to the Paychex Flex web portal.
2. Select Benefits Account (FSA) to get to the Paychex Benefit Account Home page.
3. Click Download Mobile App from the Message Center to access your mobile app initial login information.

Note: If you access your Paychex Benefit Account by going to https://paychex.lh1ondemand.com, you will be able to use your standard Paychex Benefit Account login info to access the app for the first time.

Available features will vary and are dependent upon your employer’s plan options.

Save time and hassles while you make the most of your FSA, HSA, and HRA health benefit accounts by checking your balances and details. Our secure app makes managing your health benefits easy by providing real-time, convenient access to all your important account information on the go! Powerful features of the app include:

No sensitive account information is ever stored on your mobile device and secure encryption is used to protect all transmissions

Connects You with the Details
• Check available balances 24/7
• View account details for your accounts
• Click to call or email Customer Service

Provides Additional Timing-Saving Options (if supported or applicable to your account(s))
• View claims requiring receipts
• Submit medical FSA and HRA claims
• Take a picture of a receipt and submit for a new or existing claim
• View HSA transaction details
• Using Expense Tracker, enter medical expense information and supporting documentation to store for later use in paying claims via your health benefits website

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Reviews

Lol
jimmzz22

This can’t be a real company. Doesn’t work!!!


Unable to login
ladyastrolux

Paychex customer service was unhelpful as usual


So bad that I’m writing my first app review ever!
53212r6789ojy

This app is purposefully designed to prevent you from being able to use it. They are hoping you get frustrated and leave behind your FSA money! To all the ambulance chasing lawyers out there - this could make for a great class action lawsuit!


DaveS
DaveSatthebeach

Why can I never log in? This is such a ridiculous hassle every time!


Bad integration
RSwayne

My PayChex login doesn’t work on the app. I am not going to bother wasting my time with it.


Won’t Submit Receipts
Salseiro Capoeira

You had one job, app, and that was to give me an easy way to submit receipts. Instead, you won’t let me. Each time I try, you give me an error. So I called support, and they said to try reinstalling you. And I did, and you still won’t do your one job.


Horrible login and service
Melody keep going

Can’t login, no way to register


Login
Mscullen68

I need to call customer service each time I need to login to reset the password. Takes significant time but once you’re in the app works well. It’s a little frustrating.


So bad
Yegorovmax

I can’t login.... Any more questions?? Can’t login with my Paychex login credentials. Waste of time


Unusable
bingerboo

Requires a different password from main app. Main full website does not require different password. No way to create password and customer service seems to be unaware of this issue. I’m so glad previous reviewer had same experience because I was starting to think I was crazy or incompetent. I only needed app for a claim I had before I received my card. That might not be super common so maybe they’re not yet aware of issue.