Otis eService

Smart Phone. Smarter Service.

Category	Price	Seller	Device
Business	Free	Otis Elevator Company	iPhone, iPad, iPod

Gain the flexibility and convenience of mobility with performance details of Otis eService.

Informed. Get real-time notifications and access to a complete history of activities about your equipment.

Organized. Request a service call with a few simple clicks on your smartphone and view open service calls as they occur.

Convenience. Access personalized data through one simple performance dashboard and review your equipment’s key operating metrics.

Otis at your fingertips. Contact OTISLINE®, your account rep or customer service.

Otis’ eService is a web-based system providing around –the-clock access to maintenance customer’s elevator performance and service information. The eService mobile application is explicitly for existing maintenance customers with active eService accounts.

Otis eService software supports IOS 8.0 and higher mobile devices.

To learn more visit www.otis.com

Reviews

Rarely works
JDRMR1

App rarely allows service calls to be placed. You select the elevator/building etc. then type the issues in, hit submit and then it tells you sorry please call Otis call center. Useless.

Cmoore
MacaTech

Very handy App, Thank You. Just allowed me to report equipment outage. This app will allow for more effective use of eService.

Great app
princessoftx

Great help seeing calls turned in. The app does run slow. Takes a long time to load. Love the notification feature but again takes a long time to load to where I give up and not review log.

App Crashes
Doberman breeze

When trying to enter a service call - you enter the contract , then building, but when you click on the unit selection the app crashes

Great for "On the Go" Managers
A Vogel

My busiest Clients are those that benefit the most from this user-friendly app. If you want constant access to your building's elevator status - and the ability to place service calls and check status on the go, this is a must have. Very user friendly and quick to get into!