Category | Price | Seller | Device |
---|---|---|---|
Finance | Free | NIH Federal Credit Union | iPhone, iPad, iPod |
FEATURES
— Deposit checks anytime with Mobile Deposit*
— View account balances and transactions
— Transfer funds between NIHFCU accounts
— View NIHFCU loan balances and make loan payments
— Pay bills and add new payees
— Setup Quick Balance to view balances without logging in**
— Redeem cash back deals with Purchase Rewards
— Find ATMs and branch locations using your GPS
— Enable Touch ID to securely login without entering your password***
— Contact us easily with Secure Message Center
MOBILE BANKING SECURITY
NIHFCU is committed to protecting the privacy of your financial information. Our mobile banking application uses multifactor authentication and advanced encryption technology to protect your personal information and help prevent unauthorized access. Please visit https://www.nihfcu.org/privacy-security-amp-legal/security-information.aspx for more information about security. To learn how we protect your privacy, please visit https://www.nihfcu.org/privacy-security-legal.aspx
*Mobile Deposit is available to qualified members and check deposits are subject to verification and not available for immediate withdrawal.
** Quick Balance must be enabled in App Settings
***Compatible device required
Message and data rates may apply from your wireless carrier.
Federally insured by the NCUA.
Receiving a text that gives a balance and THEN receiving a text with a withdraw often makes me question if the withdrawal is before the balance or before. This seems fixable with today’s technology.
If I could have given this new iteration of the app zero stars, I would have. When things aren’t broken, no need to “fix” them. The look isn’t better. The favorites list doesn’t work. Extremely disappointed. Before making account holders switch from the old app, NIHFCU should have made sure the new app worked.
Unable to even use app. Update is not available to iOS 10 users. Very lame.
The old app was better. Previously, I could use Touch ID, the menu connected to where I wanted to go when I touched a link, and text was larger (no big deal for me but a likely problem for some). Not having Touch ID is also a red flag. This new version requires my username and password to be “remembered” by the app. Which, by the way, also doesn’t work. I can’t believe they expect users to beta test a final product. Total garbage!
The new version doesn’t seem to harmonize very well with my iOS 12. The font is much smaller and the app is less appealing. Touch ID access works on my iPhone though. I am also unable to get much more data on other accounts as promised for the new version. Right now, I’d rather going back to the old version
Nowhere to request a temporary password after my iPhone upgraded to ios12 and now I can’t login. The app is as poor as the customer service.
I get it that the credit union has to upgrade, change vendors, and such. But it seems like they lost more features and made everything busier. There’s extra steps now to pay my mortgage instead of a quick transfer. Until they fix or update that altogether, this will remain one star.