New York Pass Reviews

Buy and use

munni3000

I bought 3 days tickets but at the time i bought nobody told that i can not use 3 days for exemple the bus ride! Should explain better the use of the tickets! And also that we can not use another line the red or blue!

Lost of attractions, no advantage to skipping the lines

Jo-MariSan

I was disappointed with the pass in the fact that I still had to wait in line regardless of having purchased the pass in advance. Most attractions you still had to have a printed ticket to get in, so that’s why you had to wait in the regular line. The only place I got any advantage to having the pass was at the wax museum they actually had a separate line for the New York pass holders which made it easier to get in. Seems like it be much better from what I could see to just purchase a city pass for New York at least with that you can actually skip the lines. Otherwise I mean it’s a good offer there is a lot you can do for the mount of money you spend on it, but no advantage to skipping the lines.

Buyer beware ?

Lola_777888

This was the biggest waste of money. No one told me that this is good for a calendar day, not for 24 hrs. I bought it at 5 pm and in the morning after hiking half of NY to get to the first attraction, I was told it the pass was expired. They did me the “courtesy” of offering me two free attractions to compensate, yet everytime they made me wait 30 min for the email, the bar code didn’t work, or they had selected the wrong attraction for me. And to redeem the BigBus, they make you go get the paper from them-which is a mega waste of time-just to then talk to the counter rep who was super apathetic. It was not worth the headache at all. I seldom give bad reviews but the NY Passes lack of seemlessness and horrible customer service is not worth your money. I give them zero stars for ruining my time here. There are other pass options, consider those before spending your money on the New York Pass. ?

Scam, not worth it even when it’s on sale

arkaran08

I bought the 250$ pass for 5 days, here are the problems 1. Prices of most museums in nyc are suggested its basically pay as you see fit. You can enter a museum for 5$ even when the suggested price is 30. 2. Most of the attractions in the pass are morning only and you cannot possibly do 2 things simultaneously. 3. The express line this is fake you have to get into the same lines as everyone else. 4. App keeps on crashing and stupid. 5. You’ll always be in a rush at every place to get your moneys worth and not be able to enjoy anything instead pay as you go to places. Not recommended.

Waste of money and time

Maira-1994.

Don’t waste your money in this pass. Everyone falls for this New York Pass and City Pass and all of those. I bought this pass, had to make a line for every place and it’d take about 1-2 hrs just to get to the door with this pass. Many people would skip the line since they had bought the ticket from the place. We tried to go to the museum of nature and science, the line was at the subway’s door. We went to ask and they told us that was the line for this pass, while people that purchased the pass in the museum’s website went in with no wait. Same thing happened at the MET, 9/11 museum, Rockefeller, Empire State Building, and Statue of Liberty. You’re better off buying a ticket from everyplace you’re trying to visit, since there’s no time to take advantage of this pass, too much waiting.

DOES NOT sync with GROUPON

rachelnlarson

I bought 2 adult passes via Groupon and was unable to sync them up to this app. When I contacted customer service they sent me the following message “Unfortunately third party orders can not have their passes synced to the mobile app. “ I would not have purchased through Groupon if I had known this ahead of time. Building in the function of syncing with all third parties should be a major priority. Super unhappy with this lack of transparency.

Worthless - ripoff

mshfr1

Just by the passes separate and don’t waste your money. You literally spend most of the day waiting in line and will be lucky to get more than two of the tours in.

Don’t get this app

aagarciaa

I’m not from NYC and bought this, don’t get it. You think you’re going to do so many things but lines are ridiculous, which i understand. But even though you buy this ticket you still have to stand in the same line to buy a general addition ticket because you have to print it out. You just end up losing money

1st time visit to New York, great pass

c12M

We visited New York for the first time and I tried to research the best pass. I decided on this one bc I was able to get it a 5 day pass on Groupon for a discount. (2 adults and 2 teenagers) I didn’t regret it. We were able to visit at least 3 attractions a day. I was aware that I would have to wait in line again for paper tickets but I didn’t mind. We got lucky at most attractions and only had a 15-20 minute wait. Within 2 days the pass was paid for and we still had 3 days of attractions to see with no extra expenses. The NYC Pass app helped me to locate each attractions and how to reserve if I needed to. It helped us look up each attraction and decide which ones we wanted to see most. I wasn’t able to sync my groupon pass with the app but I just gave them phone and they were able to scan from my groupon. I would say to definitely try it.

Expensive

3kcrn

Don’t waste your money. You want the city pass, not the New York pass. I bought two adult and one child New York passes for $552. We went to the Statue of Liberty first and could have purchased the city pass for $150 less. Plus, we still had to wait in line to get paper tickets.

New York Pass Reviews – Page 2