MyWIN by Windstream Reviews – Page 3
5/5 rating based on 50 reviews. Read all reviews for MyWIN by Windstream for iPhone.
MyWIN by Windstream is free iOS app published by Windstream Communications, Inc.
Superior Service and Company
Geekboi1
I remember when Windstream was introduced into the place I grew up in GA. I originally started using Windstream as a landline service for the simple fact they had the best prices and I don’t have to bundle to just have a basic phone line. The staff is very nice and friendly. I know the family kinda personally of one of the techs because his family has businesses here. Plus Jessica she is my favorite, I remember when she started working with Windstream because I was one of he first locations. Both techs kept informing me and kept me up to date regarding when the new Fiber Optics was coming into our town. Guess who now uses Windstream to provide my home internet services. The app has also made it very convenient to be able to keep my bill paid and always be able to reach the staff through chat!! Thanks Windstream for being the provider that allows me to pay for your services. Sincerely, Alex C.
sync data
chcbobi
The app keep saying syncing data and want let me login…I tried changing passwords and uninstalling it nothing works FRUSTRATED!!
Aaaargh
veryold&tired
Though I have been very content with Windstream, their mobile app is great for paying the bill but lousy for everything else. I pushed a button to “optimize” my internet and everything got disconnected and when I got them back, I had lost the 5 g?? speed connection. When I spoke with a tech, he figured out and solved the problem quickly. This app needs lots of work to be anything more than an easy way to pay the bill and screw up everything else.
Useless beyond the ability to pay the bill
Easilypleased87
Since upgrading my service from DSL to cable, I am unable to use the app to reboot my modem and track my usage. Now the only useful thing I can do with this app is pay my bill and chat with someone who ends up telling me to call.
Payment options
trrnene
Payment options should be different Example no options to split pay only pay total. In a financial situation a customer can’t make a partial payment At least I didn’t see that option Thanks
App is terrible
Jojo snetopolis
App worked fine for months but it has started showing old history. On the home page it show my current bill is due in May 2020 but it is August 2021. I can look at my payment history that is up to date but not the bill history because it shows bull history from 2018. I contacted customer service a month ago and it took about 4 days to get it working again. It worked about a week and now is back to saying current bill is due May 2020.