MySwimPro: #1 Swim Workout App Reviews

Seemed alright

Disappointed Wilson

Loved the stats and the workouts available but has anyone else had an issue of the app not being able to close? When I was done swimming I went to hit finish and it wouldn’t let me. Ended up closing it out but it would keep reopening. Had to delete it eventually just so the app would stop.

NO CUSTOMER SERVICE - Charged $100 for deleted app

Lauren.piano5854

I can’t advise this enough - RUN and do not do the trial. I didn’t remember signing up for a year subscription, just a 7 day trial that would result in a monthly fee after. I was automatically charged $100 after 7 days. I stopped using the app after the first swim, as it shuts off my Apple Watch ability to track data using Apple Health. I cannot find a customer support number anywhere, even though they promise their “premium” members ample support. More like endless links to wiki articles with no human in sight. Don’t make this mistake folks. This is a fraudulent app.

SPECTACULAR APP!!

James in NJ

UPDATE: I have been using this app for maybe 4 months or so, and I love it even more now than when I first started with it!! App developer VERY responsive, and they release positive app updates frequently without ruining the app. Just keeps getting better and better, and for REAL! The premium subscription is SO worth it - you get a LOT for your money. The community on Facebook is great as well - VERY positive, VERY encouraging to other swimmers, REGARDLESS of ability. Love this app, and it should be app of THE YEAR, not just the day!!! I have completely immersed myself into ALL of the swim tracking apps - lots of time doing it - and this BY FAR is the best, by a mile - SO psyched about it. All of the other apps just try to track a workout, but this app has an INCREDIBLE library of pre-made workouts (app subscription required), and it is AMAZING, and has taken my swimming to a completely different level! I have hired swim coaches in the past, and this app blows them all away. Very intuitive, accurate, and a very vibrant community, AND, IT WORKS!!!! The customer support from the developer is unbelievable - seriously good!! I use an Apple Watch Series 3 for reference.

No password reset

Vcosioma

I ask For The password reset many of times and I don’t get the email. I just tried to change it and nothing! HELP!

Disappointing

wasted21

App is useless. Cant even log in using email. Keep getting username/ password error. Customer service is horrible. Can log in website but that does me no good. What a waste!

I hope I never saw this app or installed it

Ozba1

Not only it measured laps in my watch while I wasn't even moving (!), it completely drained my Apple Watch faster then anything I ever saw, and now my watch won't even start (green snake of death)! I hope this app will be removed from the App Store till those problems that can really harm your watch be fixed!

Outstanding swim app.

pedswimdoc

Awesome app. Very user friendly and reliable. I use it six days a week with the Apple Watch.

iOS version seems buggy

karinredbaron

Often buggy: delayed logging, missed logging after start, eyc. Can't rely on it to Just Work. Strong customer service but need to focus more on the app testing and reliability.

Reboots the Apple watch !!!

chrmnxpnoy

This is definitely not ready for release. Once a swim session is activated and the 3 second countdown finishes, the Apple Watch will reboot to the Apple logo! You'd never realize this once you start swimming until you glance at your watch and don't see your distance being counted! Very frustrating!!

Great customer service!

am84622n

I was in the process of completing one of the training plans when I took a 6 week break for vacation. I needed to restart the program and no matter what I did on the app, I wasn’t able to go back to the first set of workouts. I emailed support through the app and received instantaneous responses fixing the issue in a matter of moments. Love this app!!!

MySwimPro: #1 Swim Workout App Reviews – Page 6