MySecurity Account Reviews – Page 2
5/5 rating based on 16 reviews. Read all reviews for MySecurity Account for iPhone.
MySecurity Account is free iOS app published by Rapid Response Monitoring
Good app
Algoerig
Pro: Good app. Lots of great info. Con: wish I could arm the system from the app dashboard
Could be a lot better
alphawolfAXX
I work in a hotel and we recently upgraded our system and started working with this company. The app is nice, looks nice. The functionality of it is decent, Quick tap and you are where you need to be. Here's the problem. If you monitor two accounts, let's say fire system, and a panic system. Any time you want to change account you have to log out and type in the other account. It does not save accounts added. Another issue is, the app logs you out randomly so you have to virtually log in almost anytime you open the app. The app should allow you to stay logged in to both accounts or as many as you have or just one will do. When this is done and possible the app can be redesigned to do push notifications. The company will email the main contact if there is an alarm, panic, trouble, but if you don't closely monitor your emails you won't know until you check later or get a phone call. With push notifications your phone will go off instantly to an alert for the app and you will know up to the minute information (and being this is a security/fire protection monitoring account, I think that would be a really good thing to have if not already should have. there is some other things but this is the most importing things that need to be addressed to get this app up to its full potential.
Love the App
SouthernAlarm
I use this to cancel false alarms. Be warned, the operators are fast and sometimes it’s hard to cancel before they call. So professional. Love everything about the company.
So convenient!!
The Alarm Doctor
I love how you can get push notifications to go off when an alarm is triggered.
Extremely Useful
Projecttoronado
The app gives me access to our account history and I can quickly update the call list. The previous company we worked with made us call in or email to make changes and this is much easier.
Great customer application
R@ginCajun42
I give this application to all my customers. It is branded with my logo and everything they need is on the main screen. They can call me for service or call the central station right from the app, but I have also trained them to immediately use this if they trip their alarm off. They cancel the alarm right from the app, which has saved many of my customers from getting those hefty fines.