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mySchneider

mySchneider app by Schneider Electric
Category Price Seller Device
Utilities Free Schneider Electric SA iPhone, iPad, iPod

Anytime. Anywhere. Any project.
The new mySchneider app offers tailored services, 24/7 self-service, and easy access to expert support and information.

--- Tailored Services ---

- Use our built-in barcode/QR code scanner to register your products, track your installed base, and receive updates.
- Register in the app to receive real-time notifications on updated technical documents, product news, case resolutions, and more.
- Use the myCorner feature to put everything you need in one place. Create favorites lists for products, documentation, FAQs, and assets and notifications.
- Let mySchneider suggest other useful Schneider Electric apps as they become available. (In select countries only.)
- Track orders, access price and availability, and view lead time information. (Registered distributors only.)

--- 24/7 Self-service ---

- Search topic-related FAQs.
- Search products by name or reference easier than ever with our auto-complete feature.
- Access product information quickly with our barcode/QR code scanner.
- Learn from more than 1,000 courses on topics including safety, risk prevention, electrical fundamentals, operations, and maintenance.
- Be Green with available Green Premium eco-label information, including RoHS and REACh compliance declarations, Product Environmental Profiles, and End-of-Life instructions.

--- Contact Us ---

- Call your local support center with one tap or use the convenient "Call Me Back" option (in select countries).
- Submit a question with Request assistance through the in-app contact form.

Coming soon...
Case tracker capability
Video chat
Chat support
Assisted support
Smart scanner
Retailer locator
and more!

This app is optimized for Android devices.

Your location and the interface's language will automatically set according to your selected device settings. You may change it manually. mySchneider is available in Actual : English, Spanish, French, Chinese (Simplified), Chinese (Traditional), German, Russian, Italian, Arabic, Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Czech, Indonesian, Korean, Norwegian (Norsk), Swedish, Turkish & Vietnamese.

mySchneider app by Schneider Electric service web page: http://www2.schneider-electric.com/sites/corporate/en/support/contact/customer-care-center-apps.page

Company Profile: schneider-electric.com

Reviews

Useless app
Chasrome

Prompts for registered products but then reports none registered. I hav registered TEN of these increasingly disappointing products over the years - some registered multiple times. The software from this company is amazingly poorly designed and maintained including this app.


Senior
Cafe3179

Good job


App dont work. Says retry when starting up. Cant get past.
Goodday2021.

Looks nice dont cant get it to open past startup


Very misleading
Dmerthe

I downloaded this app, because the APC website implies that this is what I use to monitor my UPS. Nope, the app is basically just a tool to get you to buy more stuff. As far as I can tell, there is no way to actually interface or monitor your devices from this app.


Extremely difficult to use.
StrongThumb

The app seems to serve to many customer types. It’s confusing and difficult.


Good content. Not really iPad friendly
skchiyvt

Would be helpful to be able to view/ use in landscape view


Faulty app
Chasrome

Registered products are erased when quitting or changing menu items


No way to add ups
hgpenley

App does not allow you to add product?


Not very intuitive or useful
Tony Uncet

App doesn't show my registered products nor does it help me in any way. Waste of storage space


Seems pointless and poorly designed
Rob in phx

I have a cloud connected ups that suggested I use this app... The app doesn’t actually show any info or status for my UPS, but I can see it on APCs site. When first accessing the app, you are asked to login, and then are redirected to a web page... um, that’s not how apps should work. When you want to add/register a UPS to your account via the app, you again are sent to a web page, that’s poorly formatted for mobile. Dear APC: I want an app that that shows me all of my UPS fleet, without redirecting me to various web pages— it needs to be all done within the app. Maybe eventually APC will improve this app, but given APCs record of poorly designed software, I’m not optimistic.


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