MyProximus
| Category | Price | Seller | Device |
|---|---|---|---|
| Utilities | Free | Proximus | iPhone, iPad, iPod |
• My bill: consult & pay your bill (if you are the account owner), consult the history of recent payments and manage the Settings of your bill(s).
• My usage: allows you to check your volume of calls, the number of SMSes/MMSes sent and the number of MB used or your remaining credit.
• My products: allows you to check your rate plan and the options activated on your line.
• Reload: if you are a Proximus customer, Reload allows you to reload your own or somebody else’s card.
• Abroad: see the rates and options abroad.
• My Premium Club/Bizz Club: see and manage your loyalty points.
• Network: configure your device for Wi-Fi Hotspots for Belgium or abroad.
• Support & Contact: access our FAQs, have your line tested, check the status of our network and contact us.
You can download the MyProximus app free of charge, but each time you use it you connect to the Internet and that results in a limited amount of data traffic usage. The cost of surfing via your mobile phone depends on your rate plan (you can also surf via the Wi-Fi network).
NB: you must connect to a mobile network (national or roaming) at least once a month to allow the application to identify you and send your information.
Reviews
This app is crap
reverse.biased
It’s full of bugs and unwanted messages (why do I need to accept cookies in an app?). Very difficult to configure (at least 3 codes necessary + use of a captcha = overkill) just to link your account. You get more support by calling the customer center - when available. Have fun.
My Connection Is HORRIBLE!!!
Shelton US
Everyday I experience intermittent service fore no reason. Devices drop of of the WiFi Connection fore no apparent reason and the connection in my apartment is awful. Realistically, for a service provider in a top tier nation the company should be ashamed. However, the staff at your call centers always does strive to get to the root cause of a problem so your company does have some good qualities to be admired. But realistically your product does need improvement…
Bad customer service & signal
belgiant
The wait time is very long for customer service. Wait time is no less than 40 minutes. Also have to type a long customer number, not like it’s something to memorize. Everything is online, so the internet isn’t reliable and difficult to get the info with no internet . All together the worst internet service, but I haven’t tried the other service. I think I will, couldn’t be worse.
Useless update
Tomyatlantis
App does not load any info. Needed to pay bill, am stuck with nothing and cannot go back to older version
Review
essreview
New application update is far harder to navigate than the original just a few weeks ago. Keep it simple.
Unhappy
i dont like proximus
App rarely works No updates made on app possible No changes made on app are reflected on account Horrible service Long call wait times System is often not working, even by phone or in the store.
Usage on US phone
Mike734
Uding the pay dnd go sim chip is cumbersome. The security procedure is hindering usage. Mine is still not activated, three days after registering. I wont apply for it again
