My Flex Account Mobile
| Category | Price | Seller | Device |
|---|---|---|---|
| Medical | Free | Flexible Benefit Service Corporation | iPhone, iPad, iPod |
My Flex Account Mobile provides the following functionality:
• Account balances and details
• Recent transactions and details
• View all email alerts
• Contact administrator from mobile application via email or mobile phone
• Same username/password as Flex web portal (no need to register your mobile device; just download, login, and go!)
• Stronger authentication support (Picture/Passphrase, device identification and challenge questions)
• View Demographic Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
Reviews
Missing information
this time it was right
App is handy but it could use a lot of improvements. It’s like they make it convenient to file a claim and see receipts but it’s extra hard to know/find the information to fill the forms out. User ID, is that my employee ID? Or maybe my sign in ID? Guess?They processed a charge that I didn’t submit and I can’t find out who submitted it. ?
Didn’t support my primary use case
schmona6
I’m bummed because I spoke with someone in support who reassured me that my use case was supported before I even tried this out. I use Adobe Scan to scan PDFs of my receipts instead of snapping photos with my camera. This is extremely beneficial when I have multiple pages; I’d like to submit all pages as a single file, which saves me time. Unfortunately the mobile app only works with the device’s camera roll. I would like the app to support standard iOS app sharing so that I can use PDFs in addition to images. I’d like to share from Adobe Scan to the app and be prompted to either create a new claim or attach the PDF as a receipt to an existing claim. This is my main use case for mobile.
Receipts are clunky
JonWadsworth
Wish I could scan the receipt into the app at the time of purchase. Now I have to wait (and remember where my receipt is) until Flex realizes that they need it.
A few improvements would be nice
mamanfloyd
This app seems to work relatively efficiently, but there are a few things I would like to see to make it more user friendly. When I see claims that have been submitted, they are hard to identify, as the only information provided is the date & amount. It would be helpful to include the provider name, too. Also, I have been able to add receipts (photos) easily when requested, but it would be nice to have a simple way to add a receipt before that request is made, when I have it in hand but haven’t yet filed it. I can’t find an « add receipt » button on a claim that is listed as «pending review. »
Product eligibility scanning not working
MJKPhoto
It is difficulty to get product eligibility using the app for products outside the FSA store.
My Flex Account is super easy!
Mimomom
I have been using the app for about 6 months, and I love it! I upload my receipts right away because it takes less than a minute and then my reimbursement is in my account within no time. No more saving them until the end of the year and trying to figure out if I have everything. Love it!
no Touch ID
Ronald42
No Touch ID and over complicated login procedure. GUI not clear - difficult to navigate.
