Meliá: Book hotels and resorts Reviews

Can’t access features of app

Reviewer4Apps4u

To access features, the app requires the resort, your arrival/departure dates and name. Sounds simple, right? Except I accurately entered these fields and the app gives an error message that it can’t find your stay please try again later. Plus Meliá had my name all wrong on booking, so I tried that name, too. Nothing worked. Reviewing this app is like reviewing a room you can’t even enter. Doesn’t appear that Melia is serious about developing a functioning app.

Doesn’t work

BandsawVictor

I just downloaded the app because we are staying at one of their resorts next week but it’s not working at all.

Worse than worthless

Jimi Bob

This app is worse than worthless because you waste time trying to use it. I’ve never seen an app worse than this one. Don’t waste your time.

Nothing works

Amsmapride

Couldn’t access and information about hotel. App asked for my name and room info and acknowledged my reservation but that was all - literally!

We had a great experience

LALuttmer

I’m so sad to see that several people had bad experiences at a Amelia resort. We have been Amelia club members for many years and have never experienced the issues described in some of the other reviews. We have heard that there are differences in the service levels at some of the resorts. We have always stayed at their upper level resorts and have had fabulous service! We still correspond with some of the butlers we have had over the years and have returned to specific resorts for that reason. I encourage you to reach out to their main head quarters and tell them about your experience! We had one small issue several years ago and I called the corporate manager and they gave us a week free at a resort of our choosing.

Dinner reservations doesn’t work

lgfdggvxgb xbn

The reservation system is manual in the background and I never got confirmation on my bookings.

Just go to the lobby don’t download

bear09

The app is terrible. I booked dinner reservations early one morning laying by the beach. I thought to myself “this is awesome” well that’s where the awesome ended. App didn’t book appointment for me, I didn’t get to eat there and the staff couldn’t help. Decided against using it for booking, but the next day I told me several of the restaurants were closed all day (they weren’t). Doesn’t display full menu for room service. Completely useless, especially since staff members push the app and don’t care when it lies to you.

App doesn’t work

CSKS2009

Useless app, especially for any services while at the hotel. Won’t recognize my stay, won’t keep me logged in, so I’m not able to view anything or request anything. Front desk staff were unable to assist, but said guests often have problems. I can view my reservation and some profile info-that’s it.

Taiwan is not a part of China.

NwHsuan

When I see China(Taiwan), I just delete it.

Too much information required

King0067

Any app that asks for b-day, passport number, address, etc. is not worth the exposure. Just trying to facilitate services on vacation should not require that level of sign up

Meliá: Book hotels and resorts Reviews – Page 2