Megabus USA Reviews

Needs an update

atlremix

This app needs to be updated to include obvious functionality like buying tickets

Used to work. Not now

Cah1945

When this app works, its great currently it is not tracking buses. What’s wrong

Need to fix contact number

Patmikedoyle

When trying to track bus from Charlottesville, VA to Washington, DC the customer service number given was for Megabus Canada, who could only help me by giving me the number for Megabus US.

Worthless

Priest-28

This apk would need an upgrade to be worthless My friends are waiting to depart on a trip and this app tells me the bus is on time but it’s at least 2 hours late Worthless app

Terrible App, Terrible Company

Elderado137484

I have ridden Megabus over 30 times. Recently, my trips from Indiana to Chicago have been significantly delayed (multiple hours) causing me to become increasingly frustrated with the Megabus platform. Not only have my buses been delayed / late, Megabus hasn’t notified me ahead of time so I can make proper accommodations for the long, painful wait ahead (some of these delays have taken place in the dead of winter). Due to Megabus’s inability to proactively communicate with its customers, I’m forced to wait at the bus stop and work with their utterly miserable customer service to figure out when my bus is expected to arrive. Not only does the Megabus customer service team have a tenuous grasp on the English language, they are completely unhelpful and will hang up on you / lie to end a conversation. During one of my customer service calls, a rep recommended I download the Megabus app to check the status of my bus. A recommendation as useful as the app. This app has zero functionality and seems as if it was designed in 1990. Do yourself a favor and ride Greyhound. I will never ride Megabus again.

Screw this app and this company.

Drizzy1024

The only reason I ride with Megabus is because the tickets are so cheap but I guess that’s why the app is just as crappy, I have to hope that the bus is running on time which is extremely rare customer service is complete garbage and when you call them to find out where the bus and why its running late how they tell you is to just continue to wait but they don’t give you an ETA. The drivers are always rude in their buses always break down, also not to mention they have the most inconvenient bus times they used to have one that left in the morning several in the afternoon and a couple at night now they only have one that leaves mid afternoon and after 10 o’clock in the evening seriously?!?! I have a better chance hitchhiking than using this service go to greyhound don’t support this company!!!

Use BOLTBUS or GREYHOUND- same price, better quality

tc.tinl

Megabus workers leave you in the dust. An Oakland Megabus worker treated me like real trash while I was waiting at my bus stop (???) so I’d rather not go through that again :(

Megabus is the worst company with the worst app.

Hogn990

Terrible functionality, bad customer service, bad application, bad company.

Don’t believe trip status info!!!

Leem

This is a totally useless App. The trip status tracking is totally unreliable!!! On my last trip it was showing that my bus would be leaving 3 hours late, but when I called customer service they said it was running on time, so I would’ve missed my bus if I was going by the app. Don’t bother with the app

Terrible app, needs work

Organize me

Does a good job if you’re buying a ticket. But afterwards, when I clicked the trips tab, it tells me I don’t have any saved trips. The little bus driver icon in the upper left corner does nothing to take you a menu. The buy tickets tab at bottom at least takes you to Megabus web site where you can at least log on and see your ticket if you know your reservation number.. Why bother with an app if it’s easier to go to the website. Scary when you’re on the move.

Megabus USA Reviews – Page 4