Category | Price | Seller | Device |
---|---|---|---|
Music | Free | AURALIC LIMITED | iPhone, iPad, iPod |
Constantly crashes cannot connect reliably to Auralic Hardware. Very sorry for the 4 figures I spent on their hardware.
Before iOS13 all was well. But now the app crashes consistently. It crashes connecting to a DLNA server, it crashes updating album cover from a music folder connected directly to the USB port, it crashes playing internet radio, in short, this is a pointless and utterly useless app. I emailed their tech support and their solution was, seek support on Auralic user forums. I offered their tech support that I’ll send them crash logs and reproducible test cases, but they were not interested. Everyone that I know of and owns Auralic devices been running into the same app issues as I have. However their tech support seems to think there are no issues or problems. So now I’ve a hw that I spent nearly 4K for it, sitting on a shelf, being useless since they’re refusing to acknowledge and fix their software issues.
I have used the Lightning DS iPad app since 2016. Worked just fine. However recently it stopped working as it did before. After many attempts to remedy by rebooting iPad, Airies Mini and router, I finally resorted to uninstalling and reinstalling the app. Now the app cannot find the device. It does connect to its built in hotspot, but then fails to find the device. It appears there is a bug in the app, because upon failure to find the device the app instructions are to push the exit button on the remote. The Aries Mini does not have a remote. This was reported to Auralic. I was told to contact the online community. Do they know how to fix this bug? Doubtful. The app needs an update. By the way, the iPhone Lightning DS app continues to work properly, so it’s obviously not a hardware issue. Really poor support compared to Bluesound.
You would think the developer of this app would stay on top of ensuring that it will work reliably. Guaranteed to crash.
When the app works it is great. It is prone to crash.When it works: it may not populate the total music library;Tidal login is inconsistent with no support on how to correct it; with multiple emails to Auralic for support and inconsistent responses which come too late and after they have fixed the problem.The Auralic G2 is one of the best streamers and a great value.I would invest in the whole system with clock etc,if the implementation was reliable, unfortunately it is not.
Crashes almost every time, and I have to restart my iPhone. Please, correct that...
I have the same problem as above. Everything worked fine until latest update. My Auralic Aries g1 is useless