Category | Price | Seller | Device |
---|---|---|---|
Food & Drink | Free | LevelUp Consulting, LLC | iPhone, iPad, iPod |
I tried to get my reward of $3 off an $8 purchase, actually much more, but the computer register kept re entering the $3 when totaling and ready for payment. The manager had no clue and didn’t offer to manually make the discount
The app generally works well except when there is an app only special. La Madeleine offers frequent specials for app users, which are great, but they can overwhelm the app. The app will show the closest restaurant in “Locations” but if you try to place an order, clicking on “Order” will show the closest restaurant is now several thousand miles away. It will usually work right the next day, however if it’s a 1 day only special then you can’t take advantage of it. Reporting it to the app department just receives a response that you need to turn on your phone locator even though it is clearly turned on or the “Locations” button wouldn’t work. So clearly they don’t intend to fix the problem and we will continue to miss out on 1 day specials.
I work nearby this store. I have to call them directly most of the time because the app has glitches. I am surprised it worked today. Great service from the restaurant to compensate.
I love the convenience of the app, but when I’m trying to change something in the comment section under the item I want, it limits the amount of characters. This is a pain, as a parent, with a somewhat picky eater. So, I end up calling anyways to make sure they get my order right.
I have a gc to pay for my to go order and I can’t....very frustrating since I have good rewards I can only use in app.
Ordered a raspberry croissant on my last 3 orders and every time I get there they are out. The excuse is always that they are the 1st to sell out in the morning....SO MAKE MORE. At the very least one could be made for my order that I placed 30 minutes in advance. SMH!!!
I can’t tell how many visits I’ve had nor can I tell how close I am to a reward. I have no idea if a visit credits or not and no idea what rewards may be available
I have had the app for several months now and visit La Madeline’s regularly, but have not had any rewards at all. I don’t see the point in the app if it takes months to get a single reward...?