iTHINK Financial Mobile App Reviews

Poor navigation

Sandmanken

Once you login don't hit Main Menu because once you do there is no way to get back to your account information without having to start over and login all over again. Poor design.

Every time I go to open the app and look up something it crashes!!!! This needs to be fixed along with updating it to the latest software and updated phones/devices. The last time this was updated was Aug 2010??? That's just poor planing and not even caring about the customer. Fix it and you'll get better ratings,

Poorly designed, not user friendly

DHaycock

The GUI needs to be fixed. After logging in you should not be logged out when you select "Main Menu." Fidelity has a good model to look at. I need convenience after security of my data and this app misses the mark in a major way. I can't review other areas of the app because of the time consuming task of constantly having to log back in. Please rethink the design and UI and refresh this app.

Needs Update

Smichaels223

Needs to be updated more often. Functionality, response and features are lacking. It's fallen way behind what other banks already offer as standard like picture check deposit.

Doesn't allow login from iPad

gurnx

Won't allow login from iPad 2 or 3.

NEED'S PICTURE CHECK DEPOSIT!

Ti-Wes

Needs picture check deposit. This app needs to be updated to be able to considered a usable app. Isn't IBM suppose to be on the cutting edge of technology? Considering moving my money to another credit union.

Crashes

Dennis Iphone 6s

This WAS a good app. Now it always crashes when you go to find a branch area.

Best bank app so far

Caitbdank

There is a glitch when trying to find ATM's/Branches through the zip code or address option. Getting this fixed would be wonderful as I travel a lot. But overall this app is very helpful.

ATM/Branch Locator Crashes App

Dpleticha

Same problem everyone else is having. I called IBMSECU HQ in Boca to report this "undocumented feature" but was unable find anyone to take responsibility for correcting it. Other than the tip calculator this app is pretty useless to me.

Love the credit union, hate the app

Les Evi

THE PEOPLE WHO SAY GREAT APP ARE LYING OR WORK FOR THE CU. worst bank app ever. What is the point of listing "merchant purchase" and not the name of the merchant? You constantly have to log in several times. I enter my user name and it automatically takes me to a screen asking my zodiac sign which I know is wrong because I never used that as a security question. You have to close down the app and start again. You hit main menu and it logs you out. Omg have mercy! Please fix!! It's been like this for over a year already! I thought about moving all my banking here bc the CU itself is great but I have to have mobile banking. Non negotiable. Fix your app and the customers will come flocking.