Category | Price | Seller | Device |
---|---|---|---|
Business | Free | eTellicom Pty. Ltd. | iPhone, iPad, iPod |
It is designed to complement our suite of Unified Communications applications which are marketed on the Siemens HiPath OpenScape Office system.
iMXAgent is a call center monitoring application and it only works with our server, combined with the PBX system.
It can't be used in stand-alone mode.
Features include:
- Queue Details (Wallboard live data)
- Average Queue Time (seconds) per queue
- Average Talk Time (seconds) per queue
- Grade Of Service – GOS, (%) per queue
- Total Calls per queue
Integration :
- Integration with eTellicom IMX PBX system
- Integration with eTellicom VisualSuite Unified Communication platform
- Integration with Siemens HiPath OpenScape Office HX, MX and LX platforms
User guide:
http://etellicom.com/iMXAgent_for_iPhone_User_guide.pdf