ilumi app Reviews

Terrible App and Product

Gingersnap3396

The new app and the old app won't connect to my bulb. I've tried all methods of troubleshooting and nothing works. I'd review the features of the app if I could get it to connect. I won't be buying anymore bulbs from this company.

App no longer works and what possesed they to release a new app with the same name as the old one?

Liquidthunder

How stupid can they be? Both the "New" app and the old App have the same name. The new app is completey worthless also. Support for the new app tells you to run the old app for some features, well, neither app works at all! What a shame. I spent $50.00 on a worthless bulb. Mark Cuban,I want my money back. Best Buy, I want my money back.

Few issues

Failburdy

Im not updating to the new one, my ilumi had errors but i reset it and no problems. I only have one to control though :0

App Won't Connect

JChristoff

App will not connect to my current bulbs. Tried deleting and re downloading the app twice. App needs work.

Disappointing

Zhcatt

My first one was easy quick set up, so I ordered 2 more. These just won't connect and the help solution is quite involved. It requires resetting too much on my phone. My phone is updated and just fine. The problem is not my phone. Also, the new app doesn't work for me at all.

The light bulbs are NOT as advertised

Ericc123

Their ad clearly shows the torch light feature and data features yet the bulbs and app aren't capable of doing them. Ilumi's response was they are making their advertised features their top priority for future updates.

Discontinuing?!

MashaT22

I am awarding 1-star because I don't agree that this first app should be pulled from the App Store. I find it odd that this original ilumi app is being discontinued being that the newer app has major issues with connectivity, stability, UI, and the overall UX. When you look at all of the recent reviews for the newer app, it becomes clear that there's a widespread problem that is not sporadic. This app has had its problems as well, but at least its been generally possible to control the bulbs and set timers most of the time. The new app is completely useless to mostly everyone, but at least this one somewhat works -- not ideal, but somewhat is better than useless. I don't think it's the right time to force people to a completely non-functioning app when this one still works enough for many people to keep using their bulbs in some fashion via an app. I think it would help if ilumi would start a user beta testing group. Oftentimes it's difficult to identify hardware and/or software problems outside of a company's building without having real world use-cases from which to obtain data, bug reports, general feedback, etc. Perhaps some experienced beta testers, under more realistic conditions (i.e. your customer's homes, offices, etc.), can provide crucial feedback that the team evidently needs to develop the app your ilumi supporters clearly deserve. I personally have 19 years of hardware/software beta experience and would happily volunteer to help test via TestFlight (or a similar iOS beta platform), and I'm sure others would do the same if you were to ask. I backed your most recent campaign for the light strips and happened to inherit the standard bulbs brand new in the boxes from my brother (who backed the first campaign) when he decided to adopt another bulb platform while waiting to receive his ilumi rewards. There are lots of people who believe in this company and want to help, so please consider it everyone's thoughts. Personally, I think it makes sense to scrap the newer app that's apparently unusable, leave this old app alone for now albeit its limits, and then start working on developing a totally brand new app from scratch. Your hardware is quite nice, but us early adopters are sadly not getting our money's worth with all these app issues. It's such a shame that your app development doesn't seem to be working out. Whatever the issues, please explain the details more clearly via Kickstarter updates and know that we still support you -- but it's getting difficult for many people to stay patient when the product just hasn't been working because of several failed app development attempts (I'm admittedly far too patient, lol). If I can help with beta testing or anything else, please send me a DM on Twitter (@MashaT22) or a private message through Kickstarter.

ilumi app Reviews – Page 5