HOLLA: live random video chat Reviews – Page 9
5/5 rating based on 472 reviews. Read all reviews for HOLLA: live random video chat for iPhone.
HOLLA: live random video chat is free iOS app published by HOLLA LIMITED
Holla banned me and has NO customer service!
TheWindMage18
Holla banned me over a week ago for absolutely no reason! I’ve been on the app for 40+ days, met good people, bad people, given advice to those who asked, and reported people who showed something inappropriate. I’ve emailed them on two different occasions, and it’s been over a week, without any response or explanation as to why I’ve been banned. Holla will lose me as a loyal user and customer if they don’t unban me and restore both the points I’ve earned while banned, as well as the one-time chance to unban myself in the future. I hope that they’ll do the right thing. EDIT: This is a response to the developer(s) who replied to my review. I’ve sent you guys THREE emails now and you’re telling me JUST because the subject line didn’t fit your requirements that THAT’S why you never responded? I find that hard to believe since my subject line was “You guys banned me?!” which still seems like a relevant enough subject line that it would warrant a response. Yesterday, I downloaded a similar app called Monkey, on which the people seem rude so far, but I will give it a chance if the developers are fair and just, which hasn’t been the case with Holla so far. I’m certainly willing to change my review if you guys turn the situation around, but until then I will try using Monkey and see how it goes. EDIT 2: STILL NO REPLY FROM CUSTOMER SERVICE. HOLLA ISN’T WORKING FOR ME NOW, SO I’M MISSING OUT ON GEMS AND ALL THE POINTS I’VE EARNED SINCE BEING BANNED. TRULY TERRIBLE CUSTOMER SERVICE, WOULD NOT RECOMMEND. I’D TRY USING MONKEY IF I WERE YOU. EDIT 3: FINALLY GOT A RESPONSE FROM HOLLA AFTER TWO OR MORE WEEKS, THEY SAY I’M BANNED FOR SOMETHING I DIDN’T DO, AND THEY HAVE NO PROOF TO SHOW FOR IT, ETC. I’VE REPORTED MORE PEOPLE SHOWING INAPPROPRIATE THINGS THE ENTIRE TIME I’VE BEEN BANNED THAN THEY WOULD’VE KNOWN ABOUT HAD I CHOSEN NOT TO DONE SO. THEY LEAVE OFF BY SAYING “Magical Wishes” AND PUTTING SOME BS SIGNATURE. IT’S A TERRIBLE APP, WITH 99.7% GUYS ANYWAY. I WOULDN’T RECOMMEND MONKEY, BUT ANYTHING IS BETTER THAN THIS GARBAGE APP.