GoSedan Reviews

Terrible company, go with another choice

Jkrushel

I had a miserable experience with GoSedan. My driver was not yet at the airport when I landed, so I was assigned a new driver. I had to go through a dispatch service for all of this, so each piece of information came to me in the form of a new phone call after several minutes. After waiting for the driver outside for several minutes while I could see he had not moved on the map—he already should have been present, they had my flight info!—I requested to cancel so I could just take a cab. I was told I could not cancel unless I forfeited the full fare INCLUDING TIP! I will never make the mistake of using this place again, you should take your business elsewhere.

Terrible

xylohone

I tried to use Go Sedan for the first time. Gave them my flight number to pick me up at the airport. No one at baggage claim. When I called to inquire when the car would arrive I was told I would have to wait an hour for my driver. What??!! With all of the competition out there, this company will not survive. I canceled the ride and got one elsewhere. They also precharged my American Express a day before the reservation. I am obviously disputing this charge and not paying.

What a Joke!!!!

ginhb

Had a pick up scheduled for 7:30am and got a call at 7:40 from the driver that he would be another 20 minutes. He arrived at 8:10 causing me to miss my flight. The driver told me that our original driver cancelled and he didn’t get the call until 7:35. Dispatch should have called so I could have grabbed a Lyft or Uber that was $40 cheaper and I could have made my flight! Customer service in the Philippines/ Pakistan or wherever was useless as well! Oh yeah....The driver drives for Lyft an Uber as well Never again, This Service is a JOKE!!!!

App broken

dpumphrey

Latest version of your app is broken. On startup it says there in a new version in a pop up that cannot be dismissed. App is current. Tried uninstalling and reinstalling, same thing. So the app as it stands is unusable. You might as well remove it from the App Store.

R..S..

Useless app. Trying to delete and reload does not help. Screen locks up!

App broken

Ibenhard

Won’t open. Says update but still won’t open. Keeps telling you to update in App Store

Avoid at all costs

ukie214

I had an early morning flight and so my pick up was for 3:15a. The dispatch called me at 3:12 saying my driver wasn’t coming and nobody else could come for at least two hours. He told me to find another way to the airport and hung up. Extremely unprofessional and an unpleasant start to my travel

Good app

LA2017

Great alternative to uber for a business professional/ frequent traveler like myself. Prefer GoSedan for the service, glad there is finally an app

satisfying experience

CrisantaPL

If you want to feel special and well taken care of, you should try gosedan. My Manager and I tried their services going to the airport and we were both fully satisfied. The driver called us before our pick up time to confirm our reservation and he even helped us with our luggages. Very professional indeed! ???

Meet & greet

Joe26th

I was very happy , Driver was there with my sign . It made so easy to get out of lax . Well done !