Gogo Entertainment Reviews – Page 6
3/5 rating based on 353 reviews. Read all reviews for Gogo Entertainment for iPhone.
Gogo Entertainment is free iOS app published by GOGO LLC
Worthless; Deceptive
NoName300
This app is worthless. I purchased a one month pass in October 2019 because I had 5 business trips in October and was flying Alaska Air for each trip. I did not realize that the app is only available on a select few aircraft. Out of my 10 flights, the app was available on just 2. Yup, 2 out of 10 flights. The WiFi worked on the first flight for about an hour, but only after about 20 minutes of "live chat". Very frustrating. When it went down, I couldn't reconnect on my own and was also unable to connect to the live chat function. On my next flight, I couldn't connect, but was able to connect to the "live chat". That was when I learned that the app is only available on a select few aircraft. They need to do a much better job of telling people the app is not available on every flight. However, they are more interested in getting the $49.95 than in good service. On my one other flight on which the app was available, I was able to use WiFi for about 20 minutes. Despite spending 30 minutes on the live chat function, I was never able to reconnect. Then, to add insult to injury, I learned that the one month pass I purchased is actually a subscription! My credit card has been charged for November, December, and January. Still trying to get them to cancel the service. Very deceptive to call something a one month pass when it's actually a monthly pass. DO NOT BUY!
It’s Not iPhone Friendly
BuckarooBanzai?
Literally spend an hour trying to get connected on most flights. Today wasn’t any different, although I was finally connected I could not watch any movies for the entire 6 hour flight.
Don’t bother
user35381057
I used this on Alaska Airlines, and the app just isn’t worth it. Despite being supposedly able to work even when the plane doesn’t have internet, the app tried to run an ad before playing anything, and that ad couldn’t load because there was no internet! Infuriating... Additionally I tried a few movies but wasn’t able to find any with subtitles. The experience was awful and the video player, for whatever unknown reason, doesn’t use the iOS-native player and doesn’t have anything like seeking or skip forward/back, etc.
No good on Alaska air
my dog flash
Won't work on Alaska airlines. Did a chat with them and they couldn't help me. Bummer. I'm a frequent flier and no more free films.
Works great for Delta flights
Blrussell
Was able to use the in flight Wifi to watch a newer movie I haven’t seen yet!
This app is a piece of dog crap
fsynuxjugb
I got on my 3 hour flight, did as normal. Then, we didn’t take off for another about hour. Soon after, I see the add thing for this app and I was like “oh! Maybe this will be worth it.” . Long story short, it’s terrible. I DO NOT recommend this app. Like I said this is an actual piece of cow crap
Doesn’t work
Dr. Nothing
I couldn’t get in work on my Alaska flight on both devices iPhone 6 and 3rd gen iPad. It only worked on my wife’s iPhone 11 pro. Tried to play with mobile browser settings as suggested in Alaska app pop up but nothing helped.