FastCustomer: Fast customer service Reviews – Page 7
3/5 rating based on 81 reviews. Read all reviews for FastCustomer: Fast customer service for iPhone.
FastCustomer: Fast customer service is free iOS app published by FastCustomer, Inc.
It works!
TacoLover21
It works, and the people I got so far were really nice. I recommend this app to anyone that doesn't have time to wait on hold for something.
Keeps getting better
Dave Koston
When I first got the app, it was basically a directory of how to dial in for each company's customer service line. Now, it's light years beyond. Choose a company and department, let FastCustomer do its work and the company will call you. Can't ask for a better experience!
IVR = Infuriating Voice Response
titan511
We all hate IVR systems. I work in a call center environment. I deal with them everyday (Sometimes successfully, other times I feel as though I'll never reach a human.) I wish I could use this app at work, but PCI compliance would balk at the idea. Too bad.
How long does it take?
Potter1856
I used to love this app but for several months the app keeps saying that it's doing some maintenance. How long is this not going to work properly? Secondly I don't mind paying for the upgraded fee if you guys will get your crap together.
Used to be amazing
JordanVEGAS
I think they may have gone out of business. App always says they're doing server updates, website doesn't exist, and support email address is invalid. It's a shame, used to be the best!
App issue & no tech response
ATL Kevin
When I request a test call the app freezes and then closes. I have chosen my favorite companies and the department in which to contact but I'm not given an option to make the call that freezes and I have to close it out and reopen it. I've deleted the app then reinstalled it twice now and it has not helped. Should I just delete it altogether or is there something that can be done Never heard back from App tech support or anyone for that matter. THE ONLY RESPONSE I Got WAS AN AUTOMATIC EMAIL RESPONSE: We'll investigate your call attempt using this number:
Best app used in a long while
Ti3ago
I love this app! This has truly made life with automated customer service much easier!
Great if it worked
BlueSean
Downloaded this app to connect me to AT&T. It went through the steps and a customer service rep called me. So far, so good. Then about 20 seconds into the call, the app's recorded message started playing for both to hear. The confused rep laughed it off, but then AT&T started calling me several times. I just ignored the incoming calls, but then my active call suddenly ended. Luckily, the rep had my info and was able to call me back. Frustrating experience to say the least. Would be a really fantastic app if it worked!
Does not work
Tech V
Tried this & receiving 10+ calls from a number that rings once and disconnects call. Annoying! Not reaching an operator either so I blocked that number from spam calling me and now experiencing the same issue with another number. Uninstall!