emmy Reviews

Nice service and coverage, painful signup

Michokes-

Painful signup and verification, where guidance isn’t clear and video upload is limited to something like 3 seconds. Looking forward to trying the app.

Good scooters, shady company

Newrocket4

Beware a hidden sign up fee! I downloaded Emmy with the promise of free rides for a first-time user. However, upon registration I was hit with a 10€ charge which was only explained to me after I raised the issue. Nowhere was this charge advertised. Customers deserve more transparency.

Terrible customer service

rls234

After spending an hour trying to work through a complicated system of verifying an international drivers license, I was rudely told by customer service to continue calling them until an English speaker would pick up the line. Rest assured after calling three times and getting the same response, I stopped. Absolutely worthless process for a company claiming to be English compatible

Better than the rest

AriGoldFilms.com

This app and scooter rental system has come a long way. They have made it easier to figure out and it runs more smoothly. Most importantly, it is by leaps and bounds the best way to get around Berlin. Fast and fun and reliable. I wish they had it all over the world. So much better than all that scooter junk that is showing up on every street corner. Two people can ride comfortably across the entire city in minutes.