Connect! - Tech Support for Businesses
| Category | Price | Seller | Device |
|---|---|---|---|
| Business | Free | Boomtown Network Inc | iPhone, iPad, iPod |
With Connect, you can get support from all your technology providers in one place and you have the flexibility to choose exactly how you want to receive it, including:
INSTANT TEXT CHAT: Chat directly with each of your technology providers to get quick answers and resolve simple issues on your own time.
LIVE VIDEO CHAT: Immediately video chat with an experienced technician to troubleshoot and resolve your technology issues in real time. It’s like having a technician in your store, but faster and at a fraction of the cost.
LOCAL TECHNICIAN DISPATCHING: Connect members have access to Boomtown's nationwide network of local, certified technicians who will come directly to your location and solve your issues in person.
DETAILED SUPPORT TICKETS: Stay informed with real-time updates of your active support tickets and review in-depth details of your service history.
Ditch the sticky note of 800#'s and never sit on hold again – Connect is simply a better support experience.
Get Connect today and join the support revolution!
Lastly, for the best support experience, Connect utilizes your location. Continued use of GPS running in the background can dramatically decrease battery life.
Reviews
Connect is great
paymentspro23
Let’s me get help on my own time, as opposed to be stuck on the phone on hold.
Innovative app!
Ktandgoose
Provides on demand tech support for local businesses by connecting you remotely, or in-person, with a technician. Filling a big need in the market!
Uber meets GeekSqaud for businesses
TG5588
Saved me from paying for onsite and fixed my network remotely. Didn't know this type of service existed, but they're definitely handling my IT moving forward.
Business Owner
Alfred4K
A simple and affordable way for any retailer or restaurant to get remote and local on-site tech support from trained technicians. No more bothering a brother-in-law for help!
Best tech support experience I have seen!
Dave Acme
Couldn't be easier: swipe, tap, and you're in a live video chat with a technician.
Great solution for local businesses
Marzelli Deli
Exceptional team and great advocate for IT problems/Tech Support. Available 24/7 and staff is extremely friendly.
BoomTown is my life line
JPRestaurantsLLC
BoomTown Tech Support has allowed me to schedule, manage, coordinate, and install all of my point of sale systems across multiple locations. As soon as I opened BoomTown for help, James a friendly technician was on the phone helping me. Not only did he answer all of my questions, he helped me plan ahead for future needs. My business would not be where it is today without the help of BoomTown Tech Support!
Very helpful and friendly staff!
josh546
A technician was able to help me quickly. Very creative technology, didn't expect that quick of a response!
