CodeRED Mobile Alert Reviews

Horrible app

Disappointed User83738

I could write a novel how bad this app is, too much to list & a waste of time.

Terrible login mechanism. Needs a year of work.

Alex from Costa Rica

You can log in all day at the web site, reset passwords, change anything. Here not only do your passwords not work, your email doesn't, and any attempt to get them to match only creates duplicates that ALSO don't work because you are already registered, right? This app needs to be taken down until it's ready for production. Save yourself some trouble and text subscribe to Nixle.

Useless App...Use the news

Nowverizon

This is joke, right?

Can’t Access

Rihil

I had the same problem as another reviewer: my email and password sign me right in on their website, but they don’t work on this mobile app. If they can’t get this to work, I don’t have much confidence In their “alert” system.

Code Don’t Know What’s Happening

ctx143

I see 13 alerts but cannot figure out how to read them. Poor design and functionality.

Great app!!

Wawahhhhhhwjwj

Trustworthy and quick. I really have a peace of mind with this downloaded on my phone. The other reviews on here are because people aren't reading the directions. Total alerts means country wide alerts, not your area. And this is a separate login than the desktop version. Easy to use if you read directions !

Pointless

1EmptyCup

There is a huge fire across from me, but looking at this app you would never know it. It says there are 26 alerts in my area, but apparently the app is going to keep them secret. I found out about this app because the agencies in my area do subscribe and told me to download this app. I don’t know whose fault it is that isn’t working and I don’t really care.

Website and App logins don’t work

I need to tell you...

Update: While I appreciate the developer reaching out seems like a bad design/partnership with officials to have people need to create two accounts. I also got the same alert today 15+ times.... seems odd. Still can’t give it 5 starts yet.... Original: Login works on website and my local county website but not on the app...what gives.... and there are literally dozens of fires in my town and my local gov said to use this because they are “pushing all alerts there” and your app no nothing in that area literally no issues at all.

Impenetrable UI design

rekrabm

This is a hideous app design to subject people in emergency situations to. It appears to be easy to miss important information. When I adjust the map it shows 19 or 20 warnings for my area… But I can’t see any of those warnings. The net is that it alarms me and then won’t let me see the information. If I do bring up one warning, it will only let me show one, Is not an entire list. There’s no way to navigate the list on the cell phone. The backend directions of this may be better for the emergency management folks, but it’s really horrible for the people they need to get the notices to. UPDATED: Re the developer’s response: I get the concept you’re working from but strongly suggest you get some different UX folks to do a review of this for feedback to your UX team. I would also strongly advise that you put your blind testers under some sort of strong pressure while testing to see how well they comprehend your interface under those conditions. Under those conditions it becomes completely opaque. Please, please, please take the feedback on this app to heart and make some adjustments and tweaks to it. You’ve got a valuable start but I fear someone’s going to miss lifesaving information (as I might have) if you don’t work it through some more. I had to go to other less-opaque sources of information during the Northern California wildfires to understand what the situation was.

Too much abuse

MrmischiefVIP

UPDATED REVIEW: I wrote the review below back in June 2017 and uninstalled the app. At my father's request I installed it again. You see, my dad is a disaster and emergency services coordinator and a customer of CodeRED, he's one who sets up these alerts albeit for a different state than where I reside. It hasn't been 24 hours and already I'm going to uninstall because the officials in my state are still too dumb to realize that marking everything as "emergency" makes the service an annoyance and not helpful. Until CodeRED works on actively educating their customers on how to make the alerts useful rather than annoying there is no point in having this installed. You will get more accurate, useful information, sadly, by just looking outside. ORIGINAL REVIEW: Seems like a nice idea but the problem is that every agency marks everything they want to alert to as an "emergency." So when you have missing person alerts disabled you'll still get the full blown emergency alert for some one reported missing on the other side of the state. There are multiple options those issuing the alert can choose, making everything highest priority makes the app useless.

CodeRED Mobile Alert Reviews – Page 6