Citizen SafePass Reviews – Page 4

4/5 rating based on 50 reviews. Read all reviews for Citizen SafePass for iPhone.
Citizen SafePass is free iOS app published by sp0n, Inc.

Buggy, slow, at-times unresponsive

Juan Guapo

I love LA and LA County went with this app for COVID-19 tracing. I figured I would try it for a few weeks but it’s not very well made. The county isn’t pushing the app and I think for good reason—it’s ridiculously buggy, often unresponsive.


Sometimes refuses to accept input

Little Pooobah

When it asked me how I was feeling, I clicked my answer but it did nothing. I clicked and clicked and clicked, but it just sat there. Finally I swiped up and dismissed the app altogether. Sometimes the app doesn’t ask me the daily question, then the next day it says I didn’t respond —even though there was nothing to respond TO.


Good Idea, Poor Implementation

r.lockstone

This app is largely useless if not enough people are using it. Currently, there’s just over 1.1M people using it. Sounds like a lot, but there’s well over 200M adults in America. On a more specific note, the feature to report test results is clunky, requiring the user to submit a screenshot of their results which includes their name. Here in Los Angeles at least, the results we get from the tests we can take offered to residents of LA County do not include our names in the results we get back, presumably for privacy reasons. Anyway, it makes the test results reporting feature unusable. Nice idea, but without more widespread adoption, and a better way to report test results, it’s mostly useless.


Poorly executed.

Bee-Ten

Irresponsibly implies it is safe to do gatherings after testing negative. Onerous requirements to post test results. VERY SLOW APP. Tapping notifications dumps the user into the app without context of the notification. Do they get paid for testing?


Great app inconsistent updates

take2la

I love the general app and the idea it represents... It’s easy to use It’s useful and a benefit to society at large But updates are sketchy and inconsistent Such as the most recent... now my daily checkin won’t work ... the app won’t accept ‘good’ as a selection... That wasn’t broken prior to the most recent update... so why was it changed/effected??? Remember, I like the app and it’s purpose


App is clunky

Crimsonwolf007

The submit results button doesn’t work . Your last update made it worse


Disappointing and annoying

Suede4

The app will not stay open on my phone. Every day I’m reminded to open it, it does not run in the background. Then I have to get a special code to reopen the app. Not useful.


Unresponsive at times

Tracking Statistics Taken Away

Often, when I press on the check in buttons for the day there is no response. Needs a better/more seamless way of taking in screenshots/evidence of tests rather than texting them to a separate number.


Frustrating to use.

Lynnespock

Does not allow me to enter my test results every time I hit submit nothing happens. It also does not accurately register how many days in a row do you have entered your health information. To my mind this is useless to enter any information as it will say you’ve entered the information for three days when you enter the information every day for three weeks


Please change landing screen

Karysma7

I really want to give this more stars, but the landing screen right now is set to “pods” -and really, when you open the app it should go right to the button to check-in. Having it open up to “pods” is unhelpful, and possibly irresponsible, especially right now when people should not be gathering. I hope they realize this and make the first screen that opens, the one for checking in. It’s bad enough that I have to ‘wake up’ the app every day, it should at least be very easy to do. That said, digital contact tracing is an excellent idea, has been used very effectively in other countries, and should widely promoted. I don’t think people even know it’s available. If appropriate changes are made to this app I will happily give it five stars.