Child Support Mobile
| Category | Price | Seller | Device |
|---|---|---|---|
| Business | Free | MAXIMUS, Inc | iPhone, iPad, iPod |
• Monitor your case status
• Request a call from a child support specialist
• Send and receive secure messages
*Please note: This mobile app currently supports the following child support programs:
• Illinois – Statewide DCSS (only parents who have had a modification review on their court order since February 23, 2013)
• Virginia – Chesapeake Child Support District Office
• Virginia – Hampton Child Support District Office
We will be adding more MAXIMUS-operated child support offices in the near future, so be sure to check back. Your local office will also let you know when the app is available in your area.
Reviews
Doesn’t work!
KD. Washington
Downloaded the app in hopes of tracking my case but it fails to even load properly. Received multiple notifications that my pin was incorrect so I requested a new pin and that didn’t work. Waste of time. This has been a issue for over a year now.
APP Does not work
Sneezy567
Very frustrating that I am trying to log into the app and it keeps locking me out, stating that my password is incorrect. Deleted and Downloaded the app three times and still locks me out after I go through the process. The worst app I have ever dealt with.
The app needs to be updated
Ashmere89
Its crazy that the last time this app was modified was 2 yrs ago smh. Thats probably why its really hard to get into my case info. I had to reset my my pin to many times and still can’t get in. You can’t talk to customers service the website doesn’t give you any info and the app is terrible.
This app blows.
Pilot Jack
Just read the subject. It doesn’t work to allow me to log in. What’s the point.
Issues with PIN
RachelRose623
FIX THIS APP!! I am having to reregister EVERY SINGLE TIME I get a notification for a status update or a message because the app EVER recognizes my PIN. This is BEYOND frustrating! Please please PLEASE fix this!!
I think I figured it out...
xorachxo85
Idk if this will work for anyone else but give it a shot!..like everyone else it kept giving me the error that my PIN wasn’t valid. I reset it multiple times and still no luck. My final attempt I finally got it to let me in! I did the “forgot pin” so it sent me an email to create a new one. I used a generic “1234” pin and IT WORKED!!! Hope this works for you too :)
Useless
everynametaken2
I sent 2 emails 1 week apart several weeks ago and still haven’t received a response. Also, was supposed to move to next step 2 days ago and hasn’t updated. Waste of memory on your phone and waste of high hopes for help.
Problems with app
TLR2033
Unable to log in. Always says my password is incorrect. I’ve uninstalled and reinstalled the app, changed my password and still not working.
