BIXI
| Category | Price | Seller | Device |
|---|---|---|---|
| Navigation | Free | BIXI Montreal | iPhone, iPad, iPod |
It allows users to purchase short-term access and members to rent a bike without their key and renew their membership. A station map shows in real time the number of bikes and docking points available at each station and you can also plan your routes. Access your personal space to learn more about your trips, transactions and usage statistics.
Reviews
No grace period for going over 30 minutes...
Fynnol
Even after purchasing unlimited rides. My partner and I rode together and she got tired, so we both got charged an extra $1.85 for being 2 minutes late. I won’t be using this service again after this trip.
Fantastic! However a method for offline passes is needed
eejd
They app is amazing. But if you don’t have data constantly you can’t use it with day/3day/weekly passes. A solution would be random rotating codes, synced so that the app could produce a code correctly even when offline.
Convenient
tiffany flowers
Better option than metro if you’re looking to get more cardio into your lifestyle ?
Horrible
ichheissekase
Tried to get a bike for a one way trip. My card was declined so I took an Uber instead. Woke up to an $80 charge for a bike the next day when I didn’t even get a bike.
Don’t forget to rehook your bike
Richard from NYC
The bike borrow works well. I only had two issues with it. For some reason you can’t go beyond an half an hr at a time or it changes you 3 dollars every 15 min. So, you have to use it in half hr increments, which makes trips broken up as your looking for bike stations before you reach your destination. On the other hand, they are all around the city. Number two, there are no bike stations at St. Joesph’s. So we almost made the mistake of taking our loaners all the way to St. Joseph’s Oratory. That would have been a big mistake. We forgives the reason for no bikes is because they would have to continuously bring bikes to the top of the Moutain, as St. Joseph’s is up a rathe large hill. Chow for now
Not worth it
smatthews_8
The ride was fine, my bike made noises but whatever. I park it AND make sure the light turned green but it didn’t register on my app. I assumed it was fine though and as a first time user I didn’t know any better. They charged me $20 so I called and asked for a refund. They refused so I closed my account. Montreal has amazing metro and lime scooters, so just use those.
Bad distribution of bikes around town
Utahpowderhound
Customer service is poor on the phone. Often bixi docks are either completely full or totally empty. Don’t waste your money
Poorly conceived and limited, use a 3rd party app
augapfel
Congratulations to the Bixi team on finally releasing an official app for the iPhone. Third party apps have only been available for at least two years so I'm happy to see you staying current. My favorite part of the app was when I opened it for the first time and it asked for access to my location which I granted. Guess what it asked next? Which city's bike service I want to use, even though I was standing three feet away from a bike station in Montreal. The start page has seven icons, only three are actually useful and of course they can't be rearranged or removed. Things don't get better at this point. Both the Telus and SkyMotion items open Safari, i.e. take me out of the Bixi app. Would it have been so hard to build a browser into the app like thousands of other apps seem to do? The Settings item only has one setting, which city's service I want to use. The About should really have been buried under Settings. Bixi Perks actually sounds cool until you open it up and see that there are only six participating businesses in Montreal. Honestly six isn't even worth bothering with, what was the sales team doing all winter? The two important items List and Map are simply different ways of viewing the same information. One item would have been fine especially since there's already a toggle once you are viewing the stations. Much like the 3rd party apps there is a list of stations which can also be viewed on a map, all sorted by proximity to you. All the other apps manage to display both available bikes and available docks at one time with requiring me to toggle between them, why can't you do that? What's up with the Timer function in the station list, shouldn't that be a separate icon on the home screen? Max time is 60 minutes and can only be set in 15 min increments, seems far too limited. Now on the Bixi website there is a map with six different colors of pins representing things. On the website, red pins represent "In Service" from the app, red pins with an X represent "unavailable stations". From the app, green pins represent functional stations with bikes or docks available depending on what you are viewing, meanwhile on the website, green pins represent Communauto stations. "To Come", "Sponsored", "Special Event", "Blocked" and "Communauto" indications simply don't exist in the app. Let's pause for a moment and exit the app and head over to the Settins app. Scroll through the list of apps and you'll see Bixi there. Opening that up allows you to select a city. I can select New York or Chattanooga even though neither of those cities are available from within the app, and neither of them is the city I'd like. I was originally looking for a way to change the language of the app to French, but apparently that's not possible. Since the main purpose of the app is to find Bixi bikes, shouldn't the app launch into the Station list? Or perhaps launch to where I was when I last exited the app? How about giving me a basic intro on Bixi, especially important for the tourists so they don't have to try to decipher the instructions on the station computers. How about letting me pay for Bixi service within the app and just display my 4-digit code on my phone? As a Bixi subscriber, why can't I log into my Bixi account and see the same information that I see when I use the website? There's also no link to the Bixi website, there's no News section displaying recent blog entries. There's nothing linking to the Bixi Facebook or Twitter accounts, there's nothing providing info about becoming a member or trying to sell a membership to me. There's nothing for the Bixi store either. Overall what would have been considered a poor app three years ago now looks downright disgraceful for an "official" app. I really hope something more substantial and better conceived is coming in the near future.
Everything I Need
Chalm076
The app is easy you use and provides what you need to get or return a bike. I like the fact that it has a timer so you know how long you have had the bike. Also it is nice to be able to see the bike routes on the map.
