AD HelpDesk Lite
| Category | Price | Seller | Device |
|---|---|---|---|
| Business | Free | Implbits Software LLC | iPhone, iPad, iPod |
AD Help Desk is 100% secure. All traffic between the domain controller and the iOS device is encrypted.
Gartner states that 30% of helpdesk calls are related to password reset management and account lockout. AD Help Desk was specifically designed with these extremely common tasks in mind allowing you to diagnose and fix account problems in only seconds, but AD Help Desk isn’t limited in it’s functionality to resetting user passwords.
It also provides a powerful solution for the network administrator who needs to do more than simply reset account passwords by providing ADSI like editing of many user and computer properties.
With AD Help Desk you can easily:
-Diagnose problems with user accounts (disabled, locked, password expired, etc.)
-Reset user passwords and unlock locked accounts
-Force password reset at next login
-Generate Reports for locked accounts, expiring accounts, or expiring password
-Notify users of their new password via text message
-Manage groups and group membership
-Edit user and computer attributes
AD HelpDesk Lite is like have ADUC or ADAC available from your iPhone or iPad. AD HelpDesk Lite is incredibly fully featured. More than 90% of your AD management operations can be performed without requiring you to spend a dime. A few more advanced management functions can only be performed by the fully featured AD HelpDesk application.
Reviews
This is amazing!
Pgammon
No more carrying around a laptop for when I'm on call! All I need is my trusty iPhone!
Fantastic
Spahn
Finally bridging the gap between iPhone and end user support. Great job. Definitely helps when you're out on the road.
Great app
AHen1978
Thanks, this app works without a hitch. I set it up through VPN tunnel and it just works.
No connection
Balzac Starfighter
I'm using built in L2TP VPN connection to my network. Because Apple's DNS won't work over VPN this app can't authenticate (because it can't find a DC). It would help if you could add an ip address for a DC and the domain name so the app didn't have to rely on DNS.
Mac Administrator
Cwertenberger
This is the absolute best app ever! We were looking for a solution to manage AD accounts in a mixed environment for our Mac teachers to reset passwords. We've tested and this app works great for us!
App works great
jkeen76
This app works great. Works over VPN and also works if you have a direct wireless connection to your domain like wpa enterprise with remote access policies. Coupled with pocket cloud , you need nothing else.
Admin Tool
Badrc
I have been very happy with this application. I like the ability to reset password and send via SMS. I have not had any issues with this app. I will be purchasing / donating to the developer for their handy work.
Quick and easy
Daryl C.
Just had to connect to my corporate VPN via my iPhone and can quickly unlock accounts and reset passwords on the go. Now those calls don't annoy me as much. :) thanks!
