Fix the bugs please!! – Meta Business Suite Review

My husband and I both own our own businesses and use this app everyday. Every time we get a message from a customer it takes forever for us to actually see it. The only way we can access our messages is through messenger and switch to our business account to see the message that a customer sent. When we click on the message through business suite it always says waiting to reconnect. It literally takes like 2 hours for us to access the message and that’s not cool since we work with customers 24/7. Please fix this bug or whatever the issue is please. Thanks
Review by CookinCari31 on Meta Business Suite.