Not reliable and impossible customer service – Circle 1st generation Review

I’ve used the 1st Generation Circle App for my kids for the past 3 months. When we started using it, the time limits and everything seemed to work great. Then, after a month or so, the screen time limit would not work for our kids. I tried everything to make it work right, read all of the 100 different explanations that the app has on its website, and have been unable to make the app work anymore. I have tried repeatedly to send emails to their tech support, and have been unable to get a response. And they do not have a phone number to reach anyone that can probably explain the issue over the phone in 5 minutes or less. Now, we are unable to turn on the TV’s that are connected to the app. And the app now will not open, which means that I am unable to change the connectivity, and we’ve been without TV’s for 3 days. If someone from Circle wants to reach out to me to help me out - aid greatly appreciate it, because email to the company hasn’t worked…
Review by Justin31Dobr on Circle 1st generation.