Terrible app that ends up costing you big $$$ – Victoria’s Secret Review

If I could give this app zero stars I would. I used to be a fan of Victoria secrets, but thanks to their terrible business practices lately including this app, I am no longer a fan and will not be shopping in their stores after this. If you have a VS credit card and you are attempting to make a payment on this app, they don’t tell you that your payment doesn’t post on the day that you’re making that payment. It ends up posting your payment late and then it charges you a late fee of $34.10.And then it does the same thing if you try to pay that late fee.. And then they charge you an additional late fee because that late fee payment won’t post until after the due date. I called customer service regarding the late fees and explained what happened I was told I would get a credit for the late fee which I did see on my next statement however on that same statement where they issued the credit, they charge you the late fee again calling it a late fee correction. They continue to do this over and over again until you have massive amounts of late fees when you haven’t even made a purchase in months. I would beware of Victoria’s Secret and I would definitely not get their credit card Unless you just feel like dishing out tons of money to Victoria’s Secret for late fees when you haven’t even purchased anything! They just lost a good customer because of their shady business practices!They obviously don’t care about their customers, they don’t care about the hardship the economy is facing, apparently they only care about fattening their pockets by ripping off people who are (were) loyal customers!
Review by Valgal610 on Victoria’s Secret.