They are about the MONEY, not their product or helping you. – Any.do: To do list & Planner Review

I decided to uninstall long ago. Just saw a renewal charge for ~$18 on my credit card. Tried to delete the account: any.do requires you delete the premium sub first. But, couldn’t find how to do that. Searched their help. A multi step process ensued. Still couldn’t delete premium. Wrote the following to their “help” center: “ Change your name to "Hotel California"...."You can checkout anytime you like, but you can never leave." Can't find how to cancel the premium sub. It is STUPID to require cancelling the sub!!! I'm sure you tech geniuses can call a sub routine to do that when I delete the account. How much revenue is gained by this obfuscation? (ALL approved in TOS and your STINKING lawyers, I'm sure!) I don't work for you, so I'm just going to dispute the change I currently see pending on my credit card ASAP as that is easier than jumping through all your hidden hoops! FIX THIS!!! It SCREAMS that you do NOT have faith in your own product!!! Holding onto MY money like Gollum onto "My Precious". Pathetic and a VERY poor look. I'm going to rate you accordingly in the Apple Store, too! HEY!! Have a GREAT day!!” Their system acknowledged receipt of my missive with “We received your request! Our standard reply time is 1-2 business days for Premium users and 4 business days for free users. …” Funny…the TOS says they’ll grant refunds only for 48 hours after the charge. What STRANGE timing! Be CERTAIN you want their service, cuz getting YOUR money back is a project all its own!! If they worked in the product as hard as they work on keeping your money……
Review by Disappointed Fox Business Fan on Any.do: To do list & Planner.