App not iPhone 12 compatible – Amazon Seller Review

Since upgrading to a new iPhone 12Pro many features in this app no longer function. For example actions like “view offers” and “sell” in the “Add a product” section, and “skip” and “update” in the “Pricing” section (just to name a few) are visible but can not be selected. Also, this might not be related to a specific device version, but late last week I stopped receiving all notifications from the app. This was not a result of a change on my part to my device or the apps settings, they just randomly stopped. I’ve tried the usual fixes (delete and reinstall, toggle notification settings both in the app and on my phone, but nothing has addressed the issue) Given the fact that Amazon demands that we react almost instantly to tasks and communications or risk losing our selling privileges, notifications are kind of a necessity to a sellers survival. Lastly, I’ve found that updates to inventory and prices submitted through the app don’t always take making those functions unreliable at best. In the past I’ve experienced a similar issue with responses sent to buyers through the app also vanishing and never being sent. Don’t think it’s happened in a while, but it has resulted in lost claims and revenue.
Review by bouncingkittie on Amazon Seller.