Please don’t buy these shoes or use this app – Nike Adapt Review

I’m sure you've thought of the chance your foot gets stuck inside. I received my adapts yesterday and after my left foot got laced in it has been stuck for more than 24 hours now. I had to call nike customer service multiple times, they just gave me the option to return the shoes (which are stuck on my feet). I have tried all the reset options multiple times, deleted and downloaded the app, and unpaired / repaired the shoes countless times. After the software update today I was hoping my left foot would be freed but now the shoe has become even less responsive and the lights do not turn on when I click them. I’ve been waiting 36 hours now for an email back which they said had “priority”. At this point I just want permission to cut the trap shoe off my foot and receive the 350$ back, But after all the time I’ve waited for a response I doubt I will purchase Nike again. This is single-handedly the worst experience I have ever had with a product I have paid for. Please save yourself the chance of receiving a defect with no compensation or customer service and steer clear away from these shoes and this app.
Review by Nicholas R5 on Nike Adapt.