Flawed cable locks – Lime - #RideGreen Review

In the last two days I’ve twice had cable locks fail to disengage. What is unacceptable here is that the charging period begins as soon as you access the scooter, whether or not it is able to be unlocked or not. So you end up paying for a scooter you can’t actually use! Suggestions: 1) Don’t begin the charging period until AFTER the scooter has been unlocked. 2) Cancel the ride and do not take any money if the scooter did not move at all and the journey lasted less than 5 minutes. There is no reason to charge for a journey lasting under 5 minutes where the scooter did not move.
Review by ngiles1979 on Lime - #RideGreen.