Waited and hour and change for my food... and received some pretty unprofessional service – Uber Eats: Food Delivery Review

I order some food it’s took about 10 minutes to prep The delivery person picked the food up then mid way through his trip canceled the order. I called support and the delivery person never gave a reason as to why they couldn’t complete the order. ( this is not my fault, nor does it change the fact that I was thinking I’m about to eat but got nothing but a notification to read) Support told me they can do anything but tell me to reorder the food. And so I did... Only to have the delivery person not even pick up the order just sit there and not cancel. So in total I waited and hour for nothing.... still staving.... I called support and was told,after waiting 5 minutes, that why have a new delivery person.... And the food was on its way. To top it off... I asked for a supervisor so that I may express my concerns and also receive some type of compensation or discount after giving my money to an unprofessional service... The supervisor didn’t sound like he cared to help. His tone was that of someone who doesn’t want to be on the phone and is probably tired of listening to people. I feel like this is a major problem. If the ground workers ( delivery persons) And the middle man ( support ) Can’t maintain a United professional service then this isn’t something I would ever really want to give my money to... Please feel free to contact me @Uber
Review by Truth blackwood on Uber Eats: Food Delivery.