LimePod is Trash – Lime - Your Ride Anytime Review
This is for LimePod usage. Firstly, I had trouble signing up. I got an error push notification from Lime saying they needed more information from me to process the application. I clicked it and...got taken back to the app with no other information and no way to find more information. Your app needs more explicit error messaging. I happen to know what the error is because my girlfriend also went through this rigamarole, but if she hadn’t, I wouldn’t know what my next steps were. That’s a bottleneck where you could be losing customers.
I also happen to know other problems she has (with pausing rides, seeing cars marked as “available” on the app and then getting to them and them not being available because of problems with gas or with the cars themselves, locking and unlocking and the capabilities that the support team is allowed to perform) which is why I’m giving two stars. The extra star is because once the cars are rented, they’re usable.
Review by ReviewMinded on
Lime - Your Ride Anytime