Skip the app. Support is horrible and confusing to use! – Udemy Online Video Courses Review

Tried purchasing through their app to see that they charged me without giving me the course I wanted. You can lose out on deals if the purchase doesn't go through so this is a huge deal. You can only reach support through the app or site. No phone calls and they respond when you are asleep at 4 am with copy and paste answers. User interface is lacking, I cannot follow up with messages on my support ticket. I had no choice to ask Apple for a refund after a lack of response to my statements that I had already provided information given TWICE. Other than horrible problem, app is okay but I would avoid use due to the quality of support and lack of honoring purchases. Other important features missing. Stick to the site.
Review by compromise on Udemy Online Video Courses.

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